· Lead a team of 60+ to a single night revenue of $95k, seamlessly servicing 1022 guests, with a positive fine dining experience.· Contributed to a record setting annual $4.2Mill growth in sales, with an increase in efficiencies to net an additional $500k in bottom line profit.· Maximize proper seating capacity for the restaurant with an average of 500 guests per night while supporting the GM’s needs of acknowledging VIP guests & critics.· Manage the front door, scheduling, service & guest recovery. · Main point of contact in organizing private dining functions & all large party sales. · Promote the restaurants via direct marketing by selling high end spirits & wine dinnerevents.

- Conduct regular trainings for Bangalore and Ireland Headquarters.- Maintain an efficient work relationship with our largest Federal Reseller.- Manage our Government Distributor for order processing requirements.- Create work flows to effectively communicate our business practices.- Oversee and assist order analysts in booking daily revenue.- Process over 200 license, media, and education orders per week.- Follow SOX Compliance guidelines through quarter ends.

- Provided timely and accurate processing of customer orders and invoices.- Contribute a high level of Sales support, while maintaining a reputable audit status.- First point of contact for resolving escalated Sales inquiries.- Proactively work with customers to validate purchases.- Communicate with the Finance and Legal departments to obtain necessary approvals.