Serena Y. L. Email & Phone Number

Edmonds, WA, US

London, England, GB

As the Director of Global Client Solutions, I report to the VP of Global Operations, overseeing the day-to-day business operations of the Airbnb account. I partner with Client Service, Finance, Talent, as well as all media, creative, and measurement disciplines to ensure successful delivery of multi-million dollars media campaigns in 16 countries across.

London, England, GB

As an Associate Account Director of the Media AOR of Airbnb, I reported directly to the SVP, Global Client Service. I served as the day-to-day client lead for multiple line of businesses: Guest, Host, Experience, as well as high visibility campaigns such as the Tokyo Olympics. I liaised daily across multi-discipline teams of 120+ in the North America.

London, England, GB

As an Account Supervisor, I was responsible for overseeing the media campaign delivery for the digital AOR of T-Mobile. I served as the day-to-day client point of contact for campaigns in multiple Lines of Businesses: Postpaid and Prepaid (Consumer) Performance Marketing, Home and Entertainment (Home Internet, TVision), T-Money, and T-Mobile for Business..

Co-founder, COO and CMO of BookAnAuthor.com, a new matchmaking platform for authors and institutions. Participated in the National Asian / Pacific Islander American Chamber of Commerce & Entrepreneurship (National ACE) Capital Readiness Accelerator (2024).

Edmonds, WA, US

Founder and Editor-in-Chief of Duck Duck Books, a MWBE certified publisher of multilingual board books and designer of eco goods for children. Lead a team of 25 diverse creators to design sustainable products that introduce language learning, cultivate emotional intelligence, and instill eco-conscious lifestyles.Grew revenue 300% YoY from 2021-2023. Ranked.

San Francisco, CA, US

Parenthood Ventures is a founder ecosystem for ParentTech: Startups serving parents and children, fertility to teens. Parenthood Ventures’ founders have raised more than $65 million in funding in the 9 months since our launch, and this is the tip of the iceberg, as millennials and gen z age into parenthood and demand a new generation of tech-enabled.

Seattle, WA, US

As the Associate Account Director, I oversaw the day-to-day direction, organization, and delivery as the account lead of the AAPI Agency of Record for AARP. I continued to manage the multicultural communications contracts as a key consultant for the WA Department of Licensing and Seattle Public Utilities targeting the AAPI, Hispanic/Latino, Middle Eastern.

Seattle, WA, US

As an Account Supervisor, I served as the agency's primary point of contact on large and complex client campaigns, managing an annual budget of $2.2 million. I oversaw audience research and insights, as well as creative strategy and planning; managed cross-office collaborations and campaign execution; and recapped and audited campaign performance to ensure.

Seattle, WA, US

As a Senior Account Executive, I nurtured existing client relationships and developed new partnerships, in addition to serving as the subject matter expert on client accounts related to transportation, financial services, and telecommunications. I advocated for the underrepresented communities by contributing to public involvement campaign strategies, and.

Seattle, WA, US

As an Account Executive, my responsibilities included: planning, execution, and staffing of key client projects in WA, CA, NV, AZ, TX, IL, DC, FL, NY; market research and analysis for Asian/Pacific Islanders, Asian Indian diasporas, and total market millennial trends; partnership development with production vendors, media partners, and community-based.

Seattle, WA, US

As an Account Coordinator, my responsibilities included: planning, execution, and staffing of key client project in WA, CA, TX, DC, and NY; market research support; partnership development with production vendors and community-based organizations; brand ambassador recruitment and training; trafficking and production of advertising/promotional materials; as.

San Francisco, California, US

Received 20/20 perfect WOW random customer surveys for delivering excellent customer service.Exceeded sales goals by understanding customer’s need, providing expert advice, offering the right financial solutions, and building and maintaining customer and partner relationships. Chosen as Business Champion in the South Seattle District to acquire small.

San Francisco, California, US

San Francisco, California, US

Eden Prairie, Minnesota, US

Managed critical accounts, determined the best solutions for clients' logistic needs, developed global relationships, and ensured timely movement of goods for the clients.Identified inefficiencies in current processes, collaborated across teams to improve the process, and demonstrated superior attention to detail.

Eden Prairie, Minnesota, US

Seattle, WA, US

Individually raised $40,000 in 2008-2009 and became the “Most Money Raised” Fundraiser of the Year.