Serene Ong Email & Phone Number

As a P&I claims handler, I have developed a keen eye for identifying and mitigating risks, negotiating settlements, and delivering exceptional service to our Members. With an in-depth understanding of the shipping industry, I have successfully handled a diverse range of P&I claims, from collision and pollution incidents to cargo disputes and crew injuries. My strong communication and interpersonal skills enable me to build lasting relationships with clients, brokers, and stakeholders, ensuring smooth and efficient claims handling processes. As a dedicated professional, I am committed to delivering timely and effective solutions that exceed expectations and protect the interests of all parties involved.