Serene Cooper Maod Email & Phone Number

•Develop and pursue strategic goals to enhance employee engagement, retention, and performance management.•Evaluate and implement programs, including surveys and recognition initiatives, to boost employee engagement.•Lead the design and execution of performance management programs.•Partner with management to assess training needs and oversee the Learning & Development (L&D) function.•Train and guide managers on performance management, discipline, and policy implementation.•Facilitate L&D programs, delivering both 1:1 and group coaching sessions to promote a positive work environment and engaged workforce•Design and implement onboarding processes for new hires and develop career pathways for employee advancement.•Contribute to the Diversity, Equity, and Inclusion Committee, supporting and advancing the company's diversity and inclusion strategic goals.

Sonoma County, California, United States

• Led HR and Learning & Development functions for a non-profit with 185+ employees, managing a team of 5 professionals.• Oversaw HR activities including employee relations, benefits, worker’s compensation, leave management, recruiting, performance management, and L&D.• Enhanced the employee onboarding process, improving engagement and alignment with the agency’s mission.• Managed employee relations and collaborated with leadership on disciplinary actions, ensuring compliance with Equal Employment Opportunity laws (e.g., Title VII, ADA, ADEA).• Developed and implemented the L&D program, identifying training needs and improving organizational capabilities.• Provided leadership development through a training cohort, 1:1 coaching, individual and group sessions, fostering a positive work environment.• Supervised accurate recordkeeping for all HR and training activities

Santa Rosa, Ca

Led SAY’s Career & Life Readiness team and manage our workforce development contracts. Our team of caring professionals provide case management, work readiness training and supportive services to empower youth to remove barriers and achieve their employment and educational goals. Program Implementation & Fiscal Management▪ Oversee an operating budget of nearly $2M and a team of professionals providing career support services, job development and work experience programs for youth▪ Responsible for program monitoring and administration, compliance, quality assurance, and fiscal responsibility for government contracts▪ Developed, improved and implemented new & existing programs and systems▪ Participates in special projects and leadership team to develop and drive organizational strategic initiatives across the agencyHuman Resource Management▪ Recruit, hire, train, develop and manage professional and administrative team of 10▪ Train and manage staff to develop & supervise 2-6 seasonal supervisors annually▪ Interview, select, hire, onboard, and train 50-100 youth annually▪ Develop and train entry and mid-level staff to move up into career path▪ Develop and manage confidential client records and youth personnel files

▪Responsible for proposal and budget development in response to government RFP/Q’s and corporate foundation grants , volunteer coordination, event planning, and raising over $1.5M of the agency’s operating budget annually▪Led an agency-wide effort to develop logic models and research-based performance outcomes for all programs to increase community accountability and client outcomes▪Facilitated quarterly safety meetings and Developed the Safety, Disaster and Illness & Injury Policies & Procedures as SAY’s Safety Deputy▪Recruited, trained and managed approximately 10-25 volunteers per y

The Leadership Institute for ecology and the economy, based in Sonoma County, California, is dedicated to insuring a sustainable future for California's North Coast. Its goal is to train environmentalists to be our future leaders, and educate current community leaders and the public to understand that the future of our economy and quality of life are integrally related.

Develop and support multiple organization and cross-department collaboration in a wide range of consulting engagements including cultural competency, youth engagement and leadership, volunteer and board development, community assessment, food system alliances, action research, strategic planning, fund development and event planning, process design improvement and implementation through multiple stakeholder engagements, facilitation, and process consulting.

Ag Innovations is a California-based NGO working toward the sustainability of our food system through democratic conversations, building grass roots alliances of farmers, community leaders, and environmentalists.

Secretary, Board of DirectorsChair, Cultural and Linguistic Competency CommitteeThe YWCA Sonoma County has devoted the past 30 years to empowering women and affirming the worth of all people, regardless of gender or race.

Planned and facilitated group work which included multidisciplinary activities and engagement strategies.Circle of Sisters is an after school program for adolescent girls which focuses on life skills to support strong self-confidence and promote healthy life choices.

Provided Consultative Lighting Design Solutions to Architects, Interior Designers, and Electrical Engineers in Chicago. Responsible for and delivered on a one million dollar sales quota.

During my almost ten year span at Boyd, I managed projects in the the areas of pr & marketing, design and development processes, and wholesale lighting sales to architects & interior designers in San Francisco and Chicago. At the end of my tenure, I successfully launched Boyd's new showroom in Chicago and managed the regional sales for Illinois & Wisconsin - increasing both the customer base and sales for those territories.

Human Resource Management Certificate, Human Resources Management And Services

Maod, Psychology - Organization Development

B.A., Women'S And Gender Studies

Activities and Societies: Double Major with Distinction

B.A., Hutchins School Of Liberal Studies

Activities and Societies: Double Major with Distinction