Serenity Bailey, Mba Email & Phone Number

Manages approval of collegiate and alumnae member resignation documentation.Processes financial suspensions and reinstatements within the national organization of 148 chapters.Creates and facilitates officer resources and training for the collegiate vice president finance position.Collaborates with the chapter finance team to track chapter operations as it relates to financial stability.Communicates financial expectations with individual members, executive board officers, and alumnae volunteers. Reviews membership trends within the organization to relay to the collegiate experience department.

Served as a liaison between 15+ individual chapters and headquarters, consulting on-site and remotely.Assisted in improving recruitment and marketing efforts to support the recruitment process for individual chapters.Provided support in leadership transitions to ensure a smooth transfer of leadership. Coached chapter executive boards to improve the individual chapter experience while continuing to remain compliant with Alpha Chi Omega's best practices and policies.

Oxford, Mississippi, United States

Established and developed a new chapter of 100+ recruited members.Communicated regularly with campus staff, alumnae volunteers, headquarters staff, and collegiate members to foster professional relationships.Coached and facilitated chapter executive board meetings with a focus on effective chapter operations Trained 15 executive board members and 15 volunteer advisors on organizational policies, leadership development, and individual positional responsibilitiesAssisted headquarters staff and chapter leadership in managing a budget of over $200,000.Report progress and goals weekly to the new chapter development team and stakeholders.Plan and execute 2-5 weekly events with the purpose of aiding retention and building reputation.

Lexington, Kentucky, United States

Prioritized customers and their needs. Ensured floor displays and store cleanliness were up to standards.Knowledgeable of the store and products.

Lexington, Kentucky, United States

Created graphics and marketing tools to best position the firm in developing awareness of food insecurity in the greater Lexington area. Analyzed the surrounding community and the perception of a food bank within the community.Developed an understanding of barriers, desires, and motivational factors regarding the firm’s customers.Analyzed competitors and researched target markets to create brand messaging.Provided recommendations to marketing and supply chain staff to increase key performance indicators and increase efficiency within the warehouse. Assisted supply chain staff in improving the current distribution plan to allow for optimal use of resources.

Selected from more than 175 collegiate & alumnae applications.Assisted in developing recommendations for national policies, practices, and programming pertaining to the collegiate and alumnae experience of Alpha Chi Omega.Developed Vice President of Diversity & Inclusion handbook.Produced Alpha Chi Omega's position statement on Diversity & Inclusion.Expanded the Unconcious Bias reporting process.

Lexington, Kentucky, United States

Managed sorority house of 54 women.Communicated weekly in meetings with House Director, Facility Operations Advisor, Cleaning Staff, and House Chefs.Coordinated reserving rooms and tabling spaces on campus for various events.Facilitated programming within the facility.Member of Executive Board.

Elizabethtown, Kentucky

Prioritized customers and their needs. Ensured floor displays and store cleanliness was up to standards.Knowledgeable of the store and products.

Managed a group of 8 Gamma Chis and their Potential New Members (PNMs).Facilitated training to first-year Gamma Chis.Served as a recruitment counselor to 14 Potential New Members.Assisted PNMs in the challenges pertaining to Virtual Recruitment.Relay information from Recruitment Staff/Team.Conducted training and personal reflection when discovering PNM's personal core values.Aided Potential New Members with advice when difficult decisions arise.Communicated information (both good and bad).

Lexington, Kentucky Area

Served University of Kentucky’s Panhellenic community of more than 2500 women.Established and managed ‘Sister Sororities.’Coordinated programs with intention of improving Panhellenic spirit.Supported the 3 other Greek councils at UK by participating and attending events.Managed a budget of $5,000 over two semesters

Lexington, Kentucky, United States

Served as a recruitment counselor to 13 Potential New Members (PNM).Relay information from Recruitment Staff/Team.Conducted training and personal reflection when discovering PNM's personal core values.Aided Potential New Members with advice when difficult decisions arise.Communicated information (both good and bad).

Lexington, Kentucky Area

-Chapter delegate for Alpha Chi Omega-Evaluated the diversity of Panhellenic and arranged events to improve inclusivity-Hosted affinity groups-Collaborated with other Greek councils

Master Of Business Administration - Mba

Activities and Societies: Inclusivity Chair for MBASA

Bachelor Of Business Administration - Bba, Business Management And Marketing

Activities and Societies: Alpha Chi Omega, Order of Omega, University of Kentucky Panhellenic, Clarinet Studio, University of Kentucky.