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Tamara Pas is listed as Former AVP Customer Service based in United States. AeroLeads shows a matched LinkedIn profile for Tamara Pas.
Tamara Pas previously worked as Sr Collections Specialist II at Chase and Supervisor and Training Specialist at The Receivable Management Services Corporation (Rms). Tamara Pas holds Business Administration And Management, General, 14 from University Of Phoenix.
Inbound and outbound call center experience starting at an entry-level position taking customer service calls, managing teams of 16 or more employees, continuing on as a trainer and technical writer.Expert knowledge within the Mortgage Industry including but not limited to; boarding, underwriting, acquisitions, cash posting, rules and regulations for collections varying from low level delinquency to back end foreclosure and bankruptcy. I also worked with quality control and customer service departments to assist with process improvements.Advanced knowledge in the financial industry for Mortgage and Auto Loans.Extensive knowledge in Commercial Insurance for instance, Workman’s Compensation, Short Term Disability, Auto, General Liability and Property claims.Expert knowledge within Personal Lines Insurance Services. For example, different types of coverages provided with Automobile, Homeowners and Valuable Items Insurances.Extremely knowledgeable with, but not limited to, Windows XP Systems, Virtual Machines, Microsoft Office Programs, Lotus Notes, Adobe, Photoshop, Witness, Rightfax, FileNet, Avaya, Lyrical, Live and Recorded Monitoring Systems, etc. Stand-up training using instructor-led, web, and blended methodologies in both soft skills and technical subjects within the Mortgage Industry, the Real Estate Industry and the Insurance Industry, traveling across country to implement training courses.Instructional design, technical writing, and creation of training courses for classroom use for numerous different departments within the Mortgage Industry, that became part of a migration of call center functions to Bangalore, India. Continuing on to create and implement all training within Personal Lines of Insurance for various different skill sets.
Listed skills include Powerpoint, Presentation Development, Business Management Pressure, Virtual Teams, and 49 others.
A career timeline built from the work history available for this profile.
Tampa, Florida
I worked back end collections for auto loans. I was responsible for making outbound calls, effectively managing my queue and helping with others queues, lots of skip tracing, communicating with the repo agencies, and if contact with the borrower was made attempting payment arrangements or voluntary surrender.
Tucson, Az
Inbound calls for on dialer system.Data EntryProduction ReportsQuality MonitoringExcellent Customer Service Constant use of Microsoft Office ProgramsGiving feedback to associatesTime recording in meetingsCreating meeting agendasFacilitate meetingsPrepare and attend virtual meetingsTechnical Writing for training materialInstructor led trainingWeb-based trainingCreated graphs and chartsAffiliated with iQor
Brandon, Fl
Inbound and outbound calls to provide excellent customer serviceCollections on MortgagesProductivity ReportsStatus ReportsTeam Meetings.Always exceeded expected goalsEmployee of the month in 12/2002Awarded All Star Performance with a fully paid trip to Puerto RicoManagement dutiesManaging, monitoring, and TrainingCompile collective data to improve training processes
I went through 2 years of Business Management classes where I was taught to use numerous computer programs and systems. I was taught.
I was studying for my Associates Degree in Applied Science. I am only a few courses away, but had to place school on hold due to being.
Quick answers generated from the profile data available on this page.
Tamara Pas is listed as Former AVP Customer Service.
Tamara Pas is based in United States.
Tamara Pas has worked for Chase, The Receivable Management Services Corporation (Rms), and Hsbc.
You can use AeroLeads to view verified contact signals for Tamara Pas, including work email, phone, and LinkedIn data when available.
Tamara Pas holds Business Administration And Management, General, 14 from University Of Phoenix.
Tamara Pas is listed with skills including Powerpoint, Presentation Development, Business Management Pressure, Virtual Teams, Peoplesoft, Presenter, Adobe Acrobat, and Insurance.
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