Serenity B. Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, California, United States

San Diego, California, United States

-Designed and executed customized programs for corporate clients, including team-building activities, incentive trips, and special events.-Collaborated closely with sales executives to understand client needs and preferences.-Managed a portfolio of high-profile accounts, consistently exceeding revenue targets by 35% through upselling and cross-selling additional services.-Conducted site visits and established strong relationships with local vendors and suppliers to ensure seamless… Show more -Designed and executed customized programs for corporate clients, including team-building activities, incentive trips, and special events.-Collaborated closely with sales executives to understand client needs and preferences.-Managed a portfolio of high-profile accounts, consistently exceeding revenue targets by 35% through upselling and cross-selling additional services.-Conducted site visits and established strong relationships with local vendors and suppliers to ensure seamless program execution.-Developed and maintained comprehensive budgets, ensuring programs were delivered within allocated resources and achieving an average cost savings of 20%.-Assisted in the creation of program proposals, including itinerary development, venue selection, and activity planning.-Coordinated logistics for client programs, including transportation, accommodation, and on-site support -Conducted market research to identify emerging trends and new opportunities for program enhancement, leading to the introduction of a popular cultural immersion experience. -Coordinated with local vendors, hotels, and transportation services to negotiate favorable contracts and secure competitive rates, optimizing cost-effectiveness and profitability -Work closely with colleagues, including sales teams, operations staff, and local guides, to ensure all aspects of the program run smoothly.-Select and arrange decor elements, including floral arrangements, lighting, table settings, lounge groupings, and signage, to create a cohesive and visually appealing atmosphere.-Incorporate client branding elements into the design, including logos, colors, and messaging, to create a personalized experience.-Source and coordinate entertainment options such as live music, performers, and interactive experiences to enhance the event's atmosphere. Show less

San Diego, California, United States

Supported one of the top brokers with all aspects of the business, including:- Managing calendars, preparing and submitting account related documents, maintaining client files, and streamlining client meetings- Utilized strong organizational skills by multi-tasking through various systems- Sent personal and marketing related correspondence to clients in order to sustain strong client/advisor relationships.-Toured prospective clients through industrial and class A office… Show more Supported one of the top brokers with all aspects of the business, including:- Managing calendars, preparing and submitting account related documents, maintaining client files, and streamlining client meetings- Utilized strong organizational skills by multi-tasking through various systems- Sent personal and marketing related correspondence to clients in order to sustain strong client/advisor relationships.-Toured prospective clients through industrial and class A office properties-Utilized Zoominfo, LinkedIn Sales Navigator, Costar, Interseller and TLO to generate leads-Cold outreach via email and phone call-Created LinkedIn posts for Brokers containing relevant articles and information to the industry-Prepared and sent a summary letter from client meeting notes-Updated and maintained spreadsheets regarding client information and office accounts to ensure corporate compliance-Created Reports and Surveys using Costar (MLS)-Created lease / sub-lease proposals-Created Brochures for spaces under contract & potential client lease options-Coordinated property tours with leasing brokers and property owners-Created & submitted invoices-Created floor plan plots for client review-Photo documentation of potential lease spaces for client review Show less

San Diego, California, United States

-In charge of almost all business sales and operations, resulting in a 60% increase in revenue for 2022-Interface with customers and sales representatives to handle both pre-sales and post-sales service functions-Coordinated meetings with clients that I prospected for partnerships and new hires-Managed and scheduled company drivers for events-Hired multiple VA’S Overseas for projects ( Google Ads Campaign, Brochure Design)-Handled and resolved customer issues / inquiries via… Show more -In charge of almost all business sales and operations, resulting in a 60% increase in revenue for 2022-Interface with customers and sales representatives to handle both pre-sales and post-sales service functions-Coordinated meetings with clients that I prospected for partnerships and new hires-Managed and scheduled company drivers for events-Hired multiple VA’S Overseas for projects ( Google Ads Campaign, Brochure Design)-Handled and resolved customer issues / inquiries via mail or phone in a timely and accurate manner-Monitored reservations to ensure on-time delivery to customers.-Maintained database of customer sales order and invoicing records (Hubspot)-Sent personal and marketing related correspondence to clients to sustain strong client/advisor relationships-Created marketing brochures and pricing sheets-Managed all social media content-Managed and scheduled company drivers for events-Answered all calls, input reservations, and collected payment-Assisted incoming clients with completing required documentation, and payment-Positively impacted sales by providing follow-up with clients, pursuing prospective clients, and increasing repeat customers through outstanding care and customer service-Served as a liaison between the client and the service delivery teams, always acting as the customer advocate-Responsible for all event coordination from set up, direction, execution, completion, reporting, and billing-Drafted leases for additional storage revenue at the company yard Show less

Bachelor Of Arts - Ba, Journalism And Media Studies

Activities and Societies: Alpha Phi

Associate Of Arts - Aa, Communications

Activities and Societies: Played on Sand Volleyball Team