Nicole Shields Email & Phone Number

Depew, Ny, Us

Working with an amazing group of Youth Peer Advocates and supporting them in our mission to be a resource for those struggling with mental health.

Buffalo, New York, United States

Completing internal financial audits at group homes and day habs for people with developmental disabilities throughout the Erie, Niagara, Cattaraugus, Chautauqua and Monroe counties.

Buffalo, New York, United States

 Oversee Ombudsman activity in 120 long-term care facilities throughout Erie, Niagara, Cattaraugus and Chautauqua counties through utilizing Ombudsman staff and volunteers. Lead on event coordination for promotion activities, volunteer recruitment activities, volunteer certification training, volunteer in-service training, and the annual volunteer recognition event and mailings. Keeping official records and executing administrative policies determined by or in conjunction with agency officials and state office specifications.  Establishes and maintains systems, ensuring accurate data and generating reports. Confidentiality strictly maintained concerning agency, volunteer, and client related information. Visiting facilities routinely and complaint based while building a report with residents and staff to help educate, empower and advocate for the people residing in the adult care and skilled nursing facilities.

Buffalo, New York, United States

 Provide support, as the main contact at People Inc., to people (all ages – children to elderly) who resides either on their own in the community, with family or supported housing with their Self-Direction budget.  Oversee their financial transaction and provide insight if any adjustments should be made or utilizations could be increased from the person’s budget.  Guide new staff through the entire hiring and training process.  Provide supervision, on-going training and ensure all employee’s time is properly approved and submitted.  Provide oversight and support to all reimbursements processed by the Self-Direction team.  Attend Life Plan meetings and ensure that all matters from the person’s Circle of Support are in order for Corporate Compliance.  Performing self-audits regularly and reaching out to Care Coordinators, Brokers, etc. to ensure Corporate Compliance Ensuring effective commination with the person receiving supports and services from us, all their staffing and supports along with to my direct supervisor and the SDS team, as needed.

Buffalo, New York, United States

 Assist developmentally disabled adults with their daily living skills while promoting independence to help them achieve their individual goals Medication administration, medication counts and reordering; obtaining and documenting vital signs Completion of daily billing requirements and documentation per OPWDD regulations Provide Assistant Management leadership to ensure proper care and operation of adults with intellectual and developmental disabilities residing in a 6-person residential group home operated under NYS Office for People with Developmental Disabilities (OPWDD) Help residents develop their own personal goals and assisted them with making a plan to obtain their goals Help manage Individual’s finances, along with creating budgeting plans and recreation plans Ordering and procurement of needed items for the site and residents Help create and managed Individualized Service Plans with Individual’s Support Team Help with the training and development of new, existing and transfer staff Provide leadership and guidance to direct care staff while on-site in Senior Residential Supervisor’s absence Assist in direct care tasks regularly

 Assisted the Coordinator in vendor selection evaluation, sourcing products and services Obtained quotation and communicated with needed parties for various department needs  Completed processing of Purchase Requisitions into Purchase Orders Placed Purchase Orders with vendors ensuring it was received and would be delivered timely Contacted external utility vendors for problem resolution

Buffalo, New York, United States

Managed the complete operation and ensuring proper care of adults with intellectual and developmental disabilities residing in a 8-person residential group home operated under NYS Office for People With Developmental Disabilities (OPWDD)***There was a 7 month gap from 1/2018-8/2018 where I returned to a previous employer, Capital Heat, in which I was a Logistics Manager.  Helped residents develop their own personal goals and assisted them with making a plan to obtain their goals Helped manage Individual’s finances, along with creating budgeting plans and recreation plans Ordering and procurement of needed items for the site and residents Created and managed Individualized Service Plans with Individual’s Support Team Created and managed Individual Plan of Protections Managed and submitted site billing per OPWDD regulations Managed the hiring, training and development of new, existing and transfer staff Staff scheduling for the site ensuring proper coverage 24/7, 365 days a year On-call 24/7 for the residents, their home and staff Ran monthly staff and support team meetings  Assisted in direct care tasks regularly

Depew, Ny

Assisting Developmentally Disabled adults with their daily living needs in a group home while promoting independence. I make a positive difference in their lives and they do the same in return for me. I love my job & helping others!***Southeast Works merged with People Inc. 10/2016

Bachelor'S Degree, Human Services, General

Summa Cum Laude

Certificate Of Completion (Education Requirements), Credentialed Alcohol And Substance Abuse Counselor (Education Portion Only)

Completed education requirements to become a Credentialed Alcohol and Substance Abuse Counselor- Trainee

Vinyasa Ashtanga 200Hrs Ytt, Yoga Teacher Training/Yoga Therapy

Associate Of Science (As), Liberal Arts And Sciences/Liberal Studies

Upon completion of my AS degree 12/16, I will be continuing my education to obtain my Bachelor's degree in Community & Human Services.