Siarhei Razhok Email & Phone Number

Minsk, Belarus

As the Product Owner, I am responsible for the catalog and product listings on the e-commerce platform 21vek.by. My duties include collecting and analyzing product analytics, identifying growth opportunities, and shaping requirements for the development team. I formulate product hypotheses and validate them through A/B testing. I create product roadmaps in alignment with the company's strategy and manage the product backlog. This involves defining user stories, refining requirements, and prioritizing tasks.I work as part of the Scrum team to ensure effective collaboration and implementation of our product vision.

Minsk, Belarus

Gathering and analyzing requirements for developing software for medical X-ray devices and X-ray security systems.

Minsk

Analysis of current processes, development and implementation of new processes in the marketing and sales department. Gathering and analyzing requirements and developing customer management processes in CRM systems.Setting up task management system.Implementation and configuration of the Growth Hacking process.Modernization of project management processes.Making documentations and training sessions.

Minsk

Communicate with stakeholders to collect and analyze requirements for the development of a billing system for a telecommunications company. Prototype user interfaces and write requirements for integration with payment and tax systems.

Минск

Analysis, modeling, and implementation of IT Service Management (ITSM) processes for the IT support department.Collection and management of requirements for an IT process automation system based on Atlassian products.

Minsk, Belarus

Elicitation and analysis of requirements for an ITSM automation system Based on HPE Service products. Service requests catalog management. Consulting on the ITSM processes and business process analysis and development. Redesigning the incident management process and implementing a case management process as part of the IT support processes.

Minsk, Belarus

Accepting, resolving and escalating IT incidents.Installing, configuring and supporting Windows OS and Windows-based software. Installing, configuring, and repairing office hardware.Business process engineering. Creating user manuals.

Minsk, Belarus

Nonlinear optics research

Physics

Solid-state physics

Business Analysis