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Serge Ignacio Lake Email & Phone Number
Chef de Projet Marketing | Chargé de Communication
at
Studi
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Chef de Projet Marketing | Chargé de Communication
Location
Montpellier, Occitanie, France
Who is Serge Ignacio Lake? Overview
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Quick answer
Serge Ignacio Lake is listed as Chef de Projet Marketing | Chargé de Communication at Studi, based in Montpellier, Occitanie, France. AeroLeads shows a matched LinkedIn profile for Serge Ignacio Lake.
Serge Ignacio Lake previously worked as Photographer and Creative Director at Sergelake and Customer Support Engineer at Axeptio. Serge Ignacio Lake holds Associate'S Degree, Digital Marketing from Studi.
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Email format at Studi
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Studi
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Profile bio
About Serge Ignacio Lake
Experienced customer support professional with over five years of expertise in managing client relationships, and troubleshooting technical issues. Skilled in using tools like Zendesk to handle and streamline support tickets, I excel at delivering efficient and effective customer solutions. I am proactive, adaptable, and dedicated to enhancing the customer experience through clear communication and process improvements.I hold an associate degree in digital marketing and am pursuing a bachelor’s degree alongside my work. This background gives me a unique perspective on customer support, combining marketing insight with technical expertise, and helping me stay engaged in continuous learning and growth.
Current workplace
Serge Ignacio Lake's current company
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10 roles · 15 years
Serge Ignacio Lake work experience
A career timeline built from the work history available for this profile.
Photographer And Creative Director
Sergelake
Customer Support Engineer
Art Director
Sergelake
Shaping the visual identity of businesses through a blend of creative mediums. - Artistic Direction: Overseeing projects with a focus on photography, video production, logo design, website creation, and seamless e-commerce integration. - Visual Trend Forecaster: Leveraging expertise to foresee and incorporate cutting-edge visual trends into brand experiences. - Innovative Techniques: Employing avant-garde approaches to communicate brand narratives effectively across diverse digital platforms. - Holistic Fusion of Artistry and Commerce: Ensuring a seamless integration of creativity and business strategy for impactful brand representation. - Drone Expertise: Utilizing drone technology to capture unique and dynamic perspectives, adding an aerial dimension to visual storytelling. - Video Creation: Utilizing video production to tell compelling brand stories, capturing and conveying messages through engaging visuals.
Coach Technique Et Marketing Digital
Domaine de la relation client : - Utilisation Zendesk et résolution de ticket via téléphone/chat/mail - Supervision d'une équipe ( suivis des tickets/Réclamation des clients/ action et délégation à l'équipe ) - Utilisation de l'outil Eternity ( Recherche client/ Remboursement Client/ désabonnement client ) - Utilisation de trustpilot ( répondre au client et fidélisation de celle-ci )Domaine d'assistance web marketing : - A/B testing sur nos diverses sites web - Bug finding sur les sites - Etroite collaboration avec l'équipe de développement pour les résolutions techniques des sites - Création de site web pour l'identité visuel - Création de logo pour l'identité visuel - Création de signature pour l'identité visuel - Création d'identité visuel pour le groupe de l'entreprise Domaine de technicien informatique : - Assistance hardware - Assistance technique pour les demandes de paramétrage électroménagères/mobile/android/ios etc
Nov 2021 - Oct 2022
Merchant Support & Deployment Manager
Domaine de la relation client : - Relation client avec nos marchands - Astreinte et suivi d'incident - Création ticket support sur zendesk et jiraDomaine technique : - Création et configuration des profils marchands - Création et déploiement des numéros et appels surtaxés - Création de campagnes de communication
Feb 2021 - Nov 2021
It Hardware
Domaine de relation client : - Relation client, traitement des demandes - Résolution incidents clientsDomaine technique : - Configuration poste sous environnement windows - Prise en main à distance pour résolution (Imprimante ip, Routeur, Tpe, Imprimante ticket, Pda scanner, Ordinateur) - Etroite collaboration avec nos techniciens itinérants pour la résolution des incidents chez les clients - Réception du matériel clients pour savDomaine autre : - Envoi de colis (Imprimante, scanner, Ordinateur, Tpe, lecteur) chez nos clients
Jul 2019 - Feb 2021
Support Consultant
Neospheres
Domaine de relation client : - Relation client pour les ressources humaines - Traitement des demandes et gestion des incidents Domaine technique : - Création d'automatisation des tâches répétitives avec winautomation
Jun 2017 - Jun 2019
Sales Manager
Wm Atelier
Domaine relation client : - Prospection auprès des clientsDomaine commercial : - Vente des produits de décoration d'intérieur - Négociation de prix - Création de flyer et de newsletter - Création d'événement de vernissageDomaine technique : - Supervision du site web e-commerce - Mise à jour des catalogues produits - Création de promotionsDomaine autre : - Montage meubles cuisines
Sep 2015 - Sep 2016
It Data Center Representative
Domaine relation client : - Consultation et débriefing avec nos clients étrangersDomaine technique : - Urbanisation des salles data center - Visites des sites data center pour supervision de la température, la pression et la corrosion - Installation de sondes MMT sur les data center
2012 - 2014
~2 yrs
2 education records
Serge Ignacio Lake education
FAQ
Frequently asked questions about Serge Ignacio Lake
Quick answers generated from the profile data available on this page.
What company does Serge Ignacio Lake work for?
Serge Ignacio Lake works for Studi.
What is Serge Ignacio Lake's role at Studi?
Serge Ignacio Lake is listed as Chef de Projet Marketing | Chargé de Communication at Studi.
Where is Serge Ignacio Lake based?
Serge Ignacio Lake is based in Montpellier, Occitanie, France while working with Studi.
What companies has Serge Ignacio Lake worked for?
Serge Ignacio Lake has worked for Studi, Sergelake, Axeptio, Mobiyo, and Vejes.
How can I contact Serge Ignacio Lake?
You can use AeroLeads to view verified contact signals for Serge Ignacio Lake at Studi, including work email, phone, and LinkedIn data when available.
What schools did Serge Ignacio Lake attend?
Serge Ignacio Lake holds Associate'S Degree, Digital Marketing from Studi.
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