Designed and implemented critical components of the CRM system, optimizing project management workflows. This includes creating interactive tools like Gantt charts and financial trackers. My work makes it easier for our team to plan, track income, and validate data, among other tasks.Developed a client-accessible interface for the CRM system, improving customer self-service capabilities and reducing internal support queries by 40%. This lets clients manage their own projects without going through our internal team, saving time for everyone involved while still keeping data synchronized in real-time. Additionally, I implemented reporting features, providing our team and clients with insights into project progress and financial status.

Took a sabbatical to relocate to Germany and dedicated time to improving my German language proficiency while staying up to date with industry trends.

Led the development of turnkey e-commerce websites, ensuring scalability and high performance across various industries. Initially used a custom PHP engine and later led the development of a Laravel-based platform, enhancing website performance and scalability. Using these engines, I and other colleagues built websites for clients.In addition to website development, the company also developed CRM solutions for clients of varying complexity, and I participated in these projects as well. For instance, I worked on a CRM for a client in the tourism industry, which was designed to track all tours, clients, and financial transactions.Developed and maintained an SEO performance monitoring platform, integrating APIs and analytics for real-time tracking. We used various methods, such as accessing APIs, analytics, and parsing, to generate reports on search engine trends and website popularity.

As a team member at a B2B platform for selling automotive parts, my primary responsibility was to improve the search functionality for parts by optimizing search algorithms and integrating with third-party merchants. I also handled billing operations such as topping up accounts and setting up payment systems. Redesigned platform architecture, resulting in a 25% increase in transaction efficiency, and integrated IP telephony to streamline customer communication.