Serge Burki Email & Phone Number

Lausanne, Vaud, Switzerland

Audit des organisations, Amélioration des opérations et des processus, Conduite du changement

Switzerland

Company specialized in top management consulting, audit, IT Consulting, Business Processes and Digitalisation, Project management and Program Management Office consulting.Industries : Government - Public Sector, Private Banking, Health, DistributionExpertise in :- Management consulting,- Business & IT Strategy,- Business Transformation and Digitalization,- Project Portfolio Management,- Project Management,- Project reorganization and recovery,- Implementation of project driven organisations,- Operational and Data excellence, AI,- Audits and Restructuring

Geneva Area, Switzerland

Bobst Group - Business Unit Services : Responsible of the BU Services Transformation Program and of the coordination of BU IT projects in a post-merge situation. Alignment and harmonization processes, improvement of efficiency and of quality of service, customer satisfaction and revenue. 5 levels of scope : organization, roles, processes, IT digital solutions, Master Data / Operational Data.Initiatives : Customer Care - L1L2, Field Service, Supply Chain, Customer Web Portal - e-shop, LMS - learning, Knowledge, Invoicing, KPI & Data AnalyticsSolutions : SAP ECC - Fiori, C4S - Cloud for Service, Hybris web Portal, Cornerstone for Learning Management System, SAP JAM for knowledge data base

Lausanne, Vaud, Switzerland

Bobst Group - IT Department : Responsible of IT projects portfolios; Portfolio management and alignment with the strategy, program / project coordination & follow-up for the whole group (Europ - Switzerland-France-Italy-Germany, USA and China), project reporting and project governance implementation.Volume : 294 projects, 54 Project managersScope : IT projects, business initiatives.

Geneva, Switzerland

Serge Burki founded SBMC in 1999, a company specialized in top management consulting, audit, IT Consulting and Program Management Office consulting.Industries : Government - Public Sector, Private Banking, Health, DistributionExpertise in :- Management consulting,- Business & IT Strategy,- Digitalisation,- Project Portfolio Management,- Project Management,- Project reorganization and recovery,- Implementation of project driven organisations,- Audits and Restructuring

Geneva, Switzerland

Consultant in Strategy and IT consulting : Several missions in Banking, distribution and Administration area; in particular :- Government : management of the whole Year 2000 program - 25 Mio CHF cash-out, more than 300 projects, approx 1000 people involved; in charge of Methodology, projects lauching, audit and follow-up of all projects; member of the Project executive commitee and of the project directors board. Program fully achieved with 20 Mio expenses, on time.- Banking : Audit and relocation of the IT department : Assessment of the Geneva subsidiary- Pharmaceutical Industry : Y2000

Geneva

Former known as "CGI Informatique SA", subsidiary of the french international group named "CGI", specialized in IT services and IT software (ERP, devtools). CGI has been acquired by IBM in 1992.I started as Analyst and product specialist and ended as Product and BU Manager with 15 people in the team. Area : Insurance, banks, administration and distribution - Switzerland