Serge Chopin Email & Phone Number

Calgary, Alberta, Canada

Apply ardent business acumen with effective management skills to guide a team of 30 Design, Sales and Estimating professionals toward successful project execution and business growth; create and manage the sales budget; develop and implement effective sales strategies to achieve revenue targets and company goals; collaborate with other departments to streamline processes and ensure the successful execution of projects

Calgary, Alberta, Canada

Recruited, developed and led a sales team of 22 builder Account Executives and retail Design & Sales Consultants to drive customer experience and achieve all revenue targets; provided an employee experience to optimize performance and individual growth, inspire success, recognize top performers, improve efficiencies, enable positive change and retain key talent; established value based solutions for Residential (single and multi-family), Architecture & Design and Commercial partners; resolved escalated customer concerns

Calgary, Alberta, Canada

Developed annual sales plan and execution strategy, including setting defined pricing, budgets, profit based sales targets and key performance indicators; managed, and facilitated learning and individual growth for, builder sales and operations staff of 12• Assumed lead role in the development of company’s Customer Experience Team comprised of former Estimating and Customer Service teams• Consistently served as selling manager successfully landing and managing multiple new single family builders and multi family projects

Calgary, Alberta, Canada

Managed activities to improve the organization's market position by generating new sales revenue and incremental business through various means of distribution; provided strategic sales training and coaching to develop sales team of seven• Responsible for a portfolio of business greater than 40 million dollars across BC, AB, SK, MB, Atlantic Canada, WA, MT and AK• Managed team of six Account Managers to 24% YOY Sales Revenue growth and 120% achievement of plan in 2014• Assisted regional sales team with sales calls, complex sales, customer relationship building activities and negotiation of sales contracts• Conducted annual performance appraisals for direct reports, recommended salary increases, provided individual feedback to improve performance and initiated corrective action in response to personnel problems• Recognized as and attended "Best In Class" three of four years for outstanding sales achievement and exemplary leadership

Calgary, Alberta, Canada

Developed and executed client specific strategies to open new markets as well as secured incremental business from existing national accounts; monitored and assessed territory sales and marketing plans to maximize sales; managed and developed new marketing initiatives for the 12 collision repair facilities in Alberta• Directly contributed to increasing 2010 Alberta sales by more than $750,000 when compared to 2009• Earned both Telus and JPL Vehicle Management Services corporate accounts for Western Canada

Calgary, Alberta, Canada

Successfully managed and monitored relationships with seven brokerages and multiple group partners to drive internal business plan; developed, executed and assessed the effectiveness of campaign marketing; sought out and closed on new brokerages by leveraging competitive intelligence• Grew 2008 Gross Written Premium within assigned broker portfolio by over $2,000,000, a 45% increase over 2007• Increased 2008 new business Policies In Force by more than 75% amongst the same brokers• Provided guidance and leadership to Business Development Specialist to ensure all portfolio management activities and objectives were met

Calgary, Alberta, Canada

Led and managed six National Account clients to support sales growth and operations; responsible for strategic account management, developing and implementing a continuous improvement strategy, and standardization of all processes to improve service levels and reduce client costs• Grew 2007 Gross Margin within a National Account portfolio of four by $209,000, the equivalent of a 21% increase over 2006• Identified and implemented over $35,000 in cost savings in six months for the same account base• Worked diligently to support regional sales teams with a wide variety of sales, analytical and project management information

Calgary, Alberta, Canada

Established and monitored criteria, procedural guidelines and discount structures for all repair related facilities throughout the province to lower internal branch cost structures; trained and supervised two assistants to perform vehicle inspections on a regular basis with collision centres and service facilities to assess, negotiate and verify necessary repairs• Negotiated labour rates and parts discounts with 17 collision centres throughout Alberta at prices enabling a $300,000 cost savings over prior two fiscal years• Reduced rate structure with glass vendors allowing a further $50,000 savings over previous fiscal year

Calgary, Alberta, Canada

Actively managed a fleet of over 2,200 vehicles province wide determining the optimal time to sell each unit; responsible for the profitable and timely sale of those units and the training and development of one assistant• Improved direct franchise dealer sales by 20% in two years by consistently and aggressively marketing Used Vehicle Managers and General Managers• Independently sold over 1,000 units in one fiscal year averaging greater than industry average on sales price• Played an integral role in vehicle acquisition carefully adding options to maximize resale value while balancing rental needs and costs

Calgary, Alberta, Canada

Managed, trained and evaluated over twenty employees, with responsibility of financial success of branch, including formulating and implementing monthly branch sales plan• Increased branch income by $100,000 over previous fiscal year by analyzing income statements and expense reports to recognize and implement cost cutting measures; reviewed and collected accounts receivable• Experienced fleet growth of 20% over previous year by making cold calls and follow up visits to insurance agents, claims centres, repair shops and corporate accounts throughout the area to promote rental service; organized branch sales plan and maintained detailed sales call reports