Serge Guts Email and Phone Number
With over 16 years of experience in sales, business development, and entrepreneurship, I've honed my skills in building lasting relationships and driving revenue growth. My passion for connecting with people and identifying opportunities has led me to excel in various industries, from startups to established corporations.My tenure in the IT sphere, particularly in C-level roles within startups, has been marked by a relentless pursuit of innovation and market disruption. Steering the creation of five distinctive ventures, I've witnessed firsthand the metamorphosis of startups into revenue-generating powerhouses, with one surging to an impressive $8 million in revenue.As a passionate advocate for collaboration and mentorship, I've dedicated myself to sharing insights gained from my entrepreneurial journey. Whether speaking at industry events, mentoring aspiring entrepreneurs, or consulting with businesses seeking transformative growth, I thrive on empowering others to realize their full potential.Let's connect and explore how we can collaborate to drive meaningful results for your business or career.📞+971-545-190736✉️ sergeguts@gmail.com
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Independent Consultant And Business TrainerGuts EducationDubai, Ae
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Chief Business Development OfficerKeyleaders Aug 2023 - PresentDubai, United Arab Emirates● Opened company in a new strategic region, leading to a 100% increase in market share and total sales volume● Organized the sales team's operations - recruited, trained, and adapted them, resulting in an 100% increase in sales● Developed and successfully implemented a customer acquisition program, resulting in a 80% increase in the client base within 3 month● Established and successfully negotiated partnerships with major players, leading to market expansion and a 50% increase in… Show more ● Opened company in a new strategic region, leading to a 100% increase in market share and total sales volume● Organized the sales team's operations - recruited, trained, and adapted them, resulting in an 100% increase in sales● Developed and successfully implemented a customer acquisition program, resulting in a 80% increase in the client base within 3 month● Established and successfully negotiated partnerships with major players, leading to market expansion and a 50% increase in sales volume.● Developed and successfully introduced new products or services, resulting in expanded client base and a 35% increase in revenue.● Organized and conducted training for top management of HoReCa companies, resulting in attracting new clients, partners, and investors. Show less -
Mentor & Executive CoachGuts Education Sep 2013 - PresentDubai, United Arab Emirates● Coached 5 founders & top managers on work-life balance, resulting in 80% increase in their satisfaction levels.● 95% of clients reported coaching helped them find new meaning and purpose after achieving major career goals.● Coaching a top manager improved team communication, reducing turnover rate by 60%.● Managers reported 50% increase in accountability and 40% in empathy after a series of coaching sessions.● Designed a strategic workshop program to define company strategic… Show more ● Coached 5 founders & top managers on work-life balance, resulting in 80% increase in their satisfaction levels.● 95% of clients reported coaching helped them find new meaning and purpose after achieving major career goals.● Coaching a top manager improved team communication, reducing turnover rate by 60%.● Managers reported 50% increase in accountability and 40% in empathy after a series of coaching sessions.● Designed a strategic workshop program to define company strategic values, increasing revenue by 25%.● Coaching helped a director resolve a conflict with a partner and retain a key business contract.● 75% of clients implemented new business ideas after completing a coaching program on launching projects. Show less
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Senior Human Resources Business PartnerThrivedx Jan 2021 - Aug 2021Moscow, Moscow City, RussiaKey Responsibilities:- Scope of Responsibility: CIS region- Full Range of General HR Activities: performance evaluation, onboarding of new employees, creation of grading systems and salary structures, development of key employees, creation of bonus schemes, recruitment, etc.- Developed and Presented HR Strategy to the board of directors- Acted as a Partner to company executives in making key business decisions, providing HR support and… Show more Key Responsibilities:- Scope of Responsibility: CIS region- Full Range of General HR Activities: performance evaluation, onboarding of new employees, creation of grading systems and salary structures, development of key employees, creation of bonus schemes, recruitment, etc.- Developed and Presented HR Strategy to the board of directors- Acted as a Partner to company executives in making key business decisions, providing HR support and consultationAchievements:- Developed and Implemented a system for working with instructors: recruitment, 360 assessments, onboarding including 1-to-1 sessions, motivation, C&B (Compensation & Benefits), grading system, feedback collection, T&D (Training & Development), which reduced staff turnover by 25% and increased engagement by 23%- Optimized the Recruitment Process for C-level managers, resulting in a 30% reduction in hiring costs- Organized Events and Conferences on skill-based learning, microlearning, and engagement retention, leading to an 18% increase in productivity- Developed and Implemented a Dashboard for assessing the quality of the training center and repeat course purchases based on the Learner Health Score, improving satisfaction with training by 30%- Conducted Regular In-Depth Interviews with T&D HR professionals from VK, Raiffeisen, and Faberlic to gain insights on new training trends and business needs Show less -
Senior Human Resources ConsultantGuts Management Feb 2019 - Nov 2020Moscow, RussiaKey Responsibilities:- Managed HR activities across the CIS region in collaboration with partners.- Mentored junior HR business partners.- Led talent development and acquisition initiatives aligned with business strategy.- Worked closely with top management on key projects.Achievements:- Built a team of 20 consultants and partners in 6 months, driving significant business growth.- Created a profit-sharing and motivation system, attracting top talent and… Show more Key Responsibilities:- Managed HR activities across the CIS region in collaboration with partners.- Mentored junior HR business partners.- Led talent development and acquisition initiatives aligned with business strategy.- Worked closely with top management on key projects.Achievements:- Built a team of 20 consultants and partners in 6 months, driving significant business growth.- Created a profit-sharing and motivation system, attracting top talent and ambitious consultants.- Developed a real-time KPI system, improving project tracking and performance evaluation.- Launched a training program that cut adaptation time from 2.5 months to 4 weeks, reduced costs by 30%, and enhanced service quality and consultant loyalty.- Promoted over 5 consultants to partners, establishing a clear career path within the company.- Implemented a client team engagement program, boosting productivity by 22% and job satisfaction.- Designed a custom training program for clients, increasing customer service satisfaction by 30% and enhancing team skills.- Audited client HR processes, reducing hiring time by 25% and cutting HR costs by 15%. Show less
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Hr Business PartnerTop Wear Group Sep 2017 - Jan 2019Moscow, RussiaKey Responsibilities:- Area of responsibility: Russia. Direct report to the business owner, leading a team of 4 subordinates.- Maintaining all HR cycle processes (organizational structures, recruitment, salary adjustments, updating bonus schemes, employee engagement surveys, training planning, performance evaluation, etc.).- Managed distributed store teams (25+ people): recruited, onboarded, trained, evaluated, motivated, worked on engagement, created structure, and managed career… Show more Key Responsibilities:- Area of responsibility: Russia. Direct report to the business owner, leading a team of 4 subordinates.- Maintaining all HR cycle processes (organizational structures, recruitment, salary adjustments, updating bonus schemes, employee engagement surveys, training planning, performance evaluation, etc.).- Managed distributed store teams (25+ people): recruited, onboarded, trained, evaluated, motivated, worked on engagement, created structure, and managed career development.Achievements:- Updated and optimized the HR strategy, which reduced the time to fill store vacancies from 30 to 14 days and decreased employee turnover by 25% over the year.- Developed and launched a training program for consultants on product knowledge and customer service, which improved customer service quality by 35% (according to customer satisfaction survey results), and increased LTV and average order value by 20% (in the 6 months following the program's implementation).- Worked on building the HR brand for the group of companies.- Built a horizontally integrated C-level management team to lead the group.- Created and implemented a custom KPI system for the back office and store personnel, which improved productivity by 18% and significantly reduced the time spent by middle and top managers on monitoring performance indicators.- Developed a corporate rewards program for employees who meet and exceed plans and KPIs, increasing motivation and resulting in an 11% increase in annual revenue.- Implemented a unified cultural code for the back office and stores, which improved communication between teams. Show less
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Head Of HrConstructive Sep 2014 - Jan 2017Perm, Russia- Built a high-performance team of 50+ and empowered key staff to drive business growth and continuity.- Improved team productivity by 15% through updated HR policies and training, reducing costs and increasing profitability.- Developed a custom performance metrics system for all employee categories, which significantly improved quality control and increased overall productivity by 15%- Reduced operating HR costs by 25% through process optimization and automation without impacting… Show more - Built a high-performance team of 50+ and empowered key staff to drive business growth and continuity.- Improved team productivity by 15% through updated HR policies and training, reducing costs and increasing profitability.- Developed a custom performance metrics system for all employee categories, which significantly improved quality control and increased overall productivity by 15%- Reduced operating HR costs by 25% through process optimization and automation without impacting other KPIs.- Developed and implemented a bonus system for on-time and high-quality project completion, reducing project delays by 40% and increasing employee engagement.- Established retention programs for key employees using both financial and non-financial incentives, which led to a 30% reduction in turnover over the year, especially among skilled workers on construction sites.- Implemented regular safety and health training, reducing the number of incidents by 40% and significantly decreasing the fines the company paid for safety violations.- Organized corporate events and training focused on communication and team-building, which improved communication between office and field staff and increased employee satisfaction by 30%.- Reduced the hiring time for specialized roles from an average of 40 to 15 days by testing unconventional sourcing and selection strategies. Show less
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Hr ManagerCredit Of Trust Aug 2012 - Sep 2014Perm, Russia- Hired Credit and Insurance Director from leading $700M+ auto holding as COO, enabling rapid growth in internal processes and systemization, ultimately driving major increases in key financial metrics- Grew annual revenue to over $500 million- Implemented a mentorship system where experienced team members guide new hires, reducing onboarding and adaptation time from 60 to 30 days.- Developed and implemented a 5-year HR strategy that supported business growth, increased employee… Show more - Hired Credit and Insurance Director from leading $700M+ auto holding as COO, enabling rapid growth in internal processes and systemization, ultimately driving major increases in key financial metrics- Grew annual revenue to over $500 million- Implemented a mentorship system where experienced team members guide new hires, reducing onboarding and adaptation time from 60 to 30 days.- Developed and implemented a 5-year HR strategy that supported business growth, increased employee engagement by 30%, and reduced turnover rates by 20%.- Reduced time-to-fill vacancies from 30 to 15 days, enabling faster team scaling and business growth.- Organized team-building programs that improved internal communication and increased job satisfaction by 20%, as reflected in survey results. Show less
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Hr GeneralistContract Auto May 2010 - Jun 2012Perm, Russia- Built a high-performance team from scratch, facilitating rapid business growth and success through strategic hiring.- Implemented an incentives program to boost employee motivation, resulting in a 30% increase in productivity and a 50% decrease in turnover rate.- Organized customer communication training programs, leading to a 20% rise in customer satisfaction scores.- Developed and implemented a grading program for employees, boosting engagement by 15%.- Established… Show more - Built a high-performance team from scratch, facilitating rapid business growth and success through strategic hiring.- Implemented an incentives program to boost employee motivation, resulting in a 30% increase in productivity and a 50% decrease in turnover rate.- Organized customer communication training programs, leading to a 20% rise in customer satisfaction scores.- Developed and implemented a grading program for employees, boosting engagement by 15%.- Established partnership agreements with specialized colleges, reducing hiring costs by 45%. Show less
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Hr AssistantPrp Sep 2008 - Apr 2010Perm, Russia- Streamlined candidate selection process, reducing hiring time from 35 to 15 days.- Implemented HR CRM for efficient candidate management.- Enhanced onboarding program, boosting new employees' motivation by 30% in the first six months.
Serge Guts Education Details
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Business Administration And Management, General
Frequently Asked Questions about Serge Guts
What company does Serge Guts work for?
Serge Guts works for Guts Education
What is Serge Guts's role at the current company?
Serge Guts's current role is Independent Consultant and Business Trainer.
What schools did Serge Guts attend?
Serge Guts attended Moscow International Higher Business School Mirbis (Institute), Finance University Under The Government Of The Russian Federation.
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