Serge Lodier Email & Phone Number

Geneva, Switzerland

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their transformation needsDesign and implement a strategic business plan that expands company’s customer base and ensure its strong presenceIdentify emerging markets and market shifts while being fully aware of new products, solutions, services and competition statusGenerate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logisticsIdentify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targetsMotivate and coach the team, track performance, and report metricsMonitor and evaluate industry trends and customer drivers and meet regularly with management to discuss strategyDevelop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the companySupport deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposalsMaintain and share professional knowledge through education, networking, events, and presentations

Genève, Canton De Genève, Suisse

Serve as a key member of the Strategic Engagement Team to drive overall Canon brand awareness and develop new and additional business and servicesSupport business development pipeline by engaging with key prospects and partnersUnderstand the needs and requirements of specific markets and work closely to guide the direction of our offeringsDefine and size opportunities around the Canon value proposition, identify and engage Fortune 500 strategic accountsWork closely with Senior leaders (C-Levels) on their Digital transformation journey on how Canon can support their strategiesDefine and execute on a strategic market development plan that identifies cross organizational opportunities in partnership with key internal stakeholder (e.g. sales teams, consulting teams, service teams, marketing, support, etc.)Present business reviews to the senior management team regarding progress and roadblocks to expanding our results in Switzerland

Région De Genève, Suisse

Promote sales to global & national large account customers for the entire Xeroxtechnology, solution and service portfolioResponsible for P&L for dedicated large accountsManagement and coaching of account managers as well as sales specialists, focusing onstrategic opportunities / up- and cross-sells to current and new partners in addition tofinding, procurement and retention of new business while growing partner yield.Supervision and follow-up of sales cycles for direct accounts from acquisition to projectdelivery, including bid submission, project presentation and contract negotiationsPreparation of business plan forecasts and execution of business reviews and reportExceptional sense of organisation combined with a rapid and systematic pragmaticworking style.

Geneva / Kloten (Switzerland)

Management of a high performance Romandie sales team.New customer acquisition and market engagement in the different segments: publicfinance, International Organisation, retail, graphic arts including a proportion of theaccounts indirectly covered by the regional dealers or resellers.Showcasing Xerox's solutions and business strategy for the production environment,Managed Print Services and Outsourcing Services.Conception of customised solutions and relationship management of key accounts.Manage and forecast key account metrics, helping clients consistently grow their business.

Geneva (Switzerland)

Analysis and evaluation of sophisticated process and document management inproduction settings to provide custom tailored Xerox solutions and services.Efficient acquisition of new customers through networking activities with stakeholders.Elaboration of strategic approaches for selling products into the public sector.Stay on the cutting edge of both competitive production and the high volume market.Presentation of products during a sales cycle.Exceeded sales performance on a country level.

Geneva (Switzerland)

Sales leader for digital production equipment and workflow solutions in the CRD(Reproduction Centres) environments in Romandie on dedicated sectors (public,international organisation and bank).Prospecting different printing plants and finding sales opportunities for productionsystemsAnalysis of needs and definitions of value-added solutionsProduct demonstrations during different sales cyclesDevelopment of strategies for the sale of production productsSupport office vendors on the production part

Annecy - France

Management and development of a specific geographical sector with (B2B)Prospecting, detecting and analysing needsAudit of existing, development of solutions to meet specificationsImplementation of proposals and their argumentsDemonstration of proposed solutionsNegotiation and conclusion of sales of value-added products and services (printingsystems, IT, backup solutions and electronic document management)

Annecy Le Vieux (France)

Development and implementation of the purchasing policy and setting of targets for costoptimisation, quality and supply deadlinesDefinition of programs and procedures for the purchase of services andproducts. Elaboration of technical specifications expressing the needs of the companyProspecting, writing tenders and selecting suppliers capable of meeting the company’sstrategic needsNegotiation with suppliers of supply conditions in terms of cost, quality, time, paymentconditions...Monitoring of procurement and logistic indicatorsControl of procurement procedures and execution of contracts

Région De Grenoble, France

Organise daily the commercial operation of the restaurant in order to satisfy customersGuarantee customers the best service (as a product and as a service), implement, andmonitor the necessary corrective actionsParticipate in the implementation and monitoring of local or national marketing actionsEnsure all administrative tasks of opening and closing (safe, cash registers, turnover, etc...)Recruit and manage the restaurant’s team members and their personal developmentResponsible for the restaurant operating accountVarious assignments during this employment contract

Valence (France)

Support customer satisfaction through the quality of hospitality, listening and advice.Careful listening and analysis of clients' needs to help them in their choiceRealisation of salesSneakers leader for the storeParticipates in the preparation of commercial operations