Sergey Dudchenko is a Head of Sales Support & Customer Support | SILTA GROUP at SILTA GROUP - ГК СИЛТА. He possess expertise in telecommunications, product management, mobile devices, team management. Colleagues describe him as "Sergey was a head of Call Center in Kyivstar (Telenor Group) when we working together in Ukraine. Sergey is an exceptional professional in optimization and administration of business processes, increasing productivity of the whole department, succeeding strategic goals of the department, managing, developing and coaching employees. Under Sergey management Call Center in Dnipropetrovsk city (Dnipro) succeeded in achieving the best results in customer service and profit sales of company's product among three other Call Center Departments in the company. Under his guidance, his line supervisors received careful and professional coaching sessions for self-development and growth. The supervisors under his control and supervision developed managerial skills and became the best employees in the company. I am proud that I was working with Sergey and was the part of the best team in Kyivstar. "