Sergey Katkov Email & Phone Number

Moscow

Leading IT (4 departments: IT Operations, Systems support and development, IT Security, PMO).Main responsibilities:• Regular communication with the business to understand business needs and prepare the appropriate solutions; • Control and delivery of the IT services;• Control of the IT projects their timelines, budgets; • Implementation of the policies and procedures;• Taking part in the IT Steering Committee of the Societe Generale Group project (consolidation of the main and backup Data Centres: BSGV, Rosbank, Rusfinance, DeltaCredit);• Relationships with vendors and suppliers;• Preparing and control of the annual budget;• Hiring new team members, training, setting up objectives, performance management, team building.Key projects:• Implementation of a new functionality of the Call Centre; • Implementation of a new functionality of the CRM system; • Implementation of a new module (Debt Collection) in the core banking system IBSO.Key Achievements:• Learning key business processes of the mortgage bank (Customer Way);• Closing last year audit findings;• Audit of IT and preparing recommendations for improvement of the current IT services and infrastructure DRS improvement, BCP for regional offices, major incidents procedure implementation, IT security issues fixing);• Implementation of the equipment purchasing and inventory procedures;• Implementation of the IT Security Policy;• Update of the Change Management procedure.

Leading IT Operations (6 departments: Data Centre Operations, Telecommunications, IT Planning and Purchasing, Group Systems Support, Treasury Support, User Support). Number of reports - 26. Main responsibilities:• Regular communication with the business to understand business needs and prepare the appropriate solutions; • Preparing SLAs with the business, control and delivery of the IT services.• Control of the ITO projects their timelines, budgets; • Preparing and implementation of the local policies and procedures (Change Management, Release Management, Incident Management, Problem Management);• Relationships with vendors and suppliers;• Regular communication with IT HQ located in the UK;• Preparing and control of the annual budget;• Hiring new team members, training, setting up objectives, performance management, team building. Key Achievements: • Building team of professionals; • Building excellent relationships with all lines of the business; • Reliable infrastructure for retail business delivered; • New offices and branches in Moscow and regions opened in time; • Local policies and procedures implemented according to the Group standards; • Group audit passed successfully. Key projects: • Implementation of Middleware (WebSphere, MQ) to connect local and Group systems;• Implementation of 1C budget tool to control budget and pay invoices.• New office for 400 employees; • New Data Centre; • Implementation of IP-telephony solution from Nortel (CS1000); • Implementation of MPLS technology across Russia, migration links to the UK to MPLS;• Upgrade of Cisco equipment and network topology; • Implementation of distributed SAN (EMC) at main and DR sites; • Migration to the Common Windows Desktop builds for all local PCs; • Disaster Recovery Site improvement; • Call Centre launch.

Main responsibilities:• Establishment of close liaison and regular communication with the business, focused on front-office and back-office departments;• Relationships with Telecom providers (Golden Telecom, MTS, Beeline);• Relationships with MDS providers (Reuters, Bloomberg, RTS, MICEX, MSE, AK&M, Datastream, Consultant, Garant, SKRIN); • Preparing purchasing and service contracts with suppliers;• Control of MDS and telecom related projects, their budgets, timeline and specifications; • Managing and implementation of Trade Desk Infrastructure related projects; • Voice communications control and management, including Meridian programming, mobile phones and trader's dedicated lines.Key Projects: • Implementation of the IPC dealer board system;• Move project (new office). Support of the following systems : Meridian PBX, Cisco equipment, Voice Taping Systems (Racal, IPC), Polycom Sound Stations, IPC dealer board system, Market Data Services (Reuters, Bloomberg, RTS, MICEX, MSE, AK&M, Datastream, Consultant, Garant, SKRIN), Remote Access SCG, Security System, end-user support.

Design of LAN-WAN solutions for the projects (active network equipment (Cisco, 3Com, Nortel), servers, PCs, notebooks, software, printers, scanners, etc.), VoIP solutions for IP- telephony and Internet providers, consulting of customers and sales, offer preparation (Sakhalin-1, Sakhalin-2 tenders, Gaztelecom, governmental structures), negotiations with the customers.***LikedIn keywords:ИТ, телекоммуникации, связь, директор, начальник, руководитель, менеджер, ИТ инфраструктура, департамента, управления , службы , проекта, эксплуатации, поддержки, государственная компания, энергетика, банк, банковский сектор, системная интеграция, архитектура, госсектор, госкомпания, гос. компания, нормативная документация, нормативно-техническая документация, стандарты, Охрана труда, электробезопасность, Ростехнадзор, противопожарная защита, импортозамещение.

1996-2000 Configuration hardware (specifications for PCs, servers, printers, scanners) and software, active network equipment(BayNetworks, 3Com) for the projects (up to 1000 end-nodes). Consulting of customers and Sales. 1995-1996 Support of network (>100 computers), PCs, printers in the office, installation of hardware and software, consulting of users, installation SAP/R3 client on PCs.***LinkedIn Keywords: CIO, Head of IT, Head of IT Operations, IT Director, Head of IT Infrastructure, IT Manager, IT Security, Project management, PMI, PMP, Hardware, Software, ITIL, ITSM, BRP, DRS, Digital, Agile, Consulting, LinkedIn Top 100, Open Link, OpenLink, TopLinked.com, TopLinked, Top Linked, My Linking Power Forum, MyLinkingPowerForum.com, MLPF, MyLink500, My Link 500, MyLink500.com, [LION], LION, L.I.O.N., LION = LinkedIn Open Networker, accept your invitation, accept your invitations, accept your invite, accept your invites, accept all invitations, accept all invites, all invitations accepted, all invites accepted, welcome, welcomed, all invitations, all invites, invite me, end me an invitation, send me an invite, send me an InMail, InMailme, connect to me, connect with me, let's connect, email me, contact me.@hotmail.com, @ gmail.com, @yahoo.com, @msn.com, @mail.ru, @yandex.ru, LION (LION) [LION] {LION} "LION" accept all invitations, invite me, Open Networker, Networker, TopLinked, ONA, Power Networker, 5000+ 6000+ 7000+ 8000+ 9000+ 10000+ 11000+ 12000+ 13000+ 14000+ 15000+ 16000+ 17000+ 18000+ 19000+ 20000+ No IDK, Never spam.Leadership, Team building, Development people, IT Finance, IT, Procurement, Asset Management, Budget preparing, budget control, SLA, HelpDesk, WAN, LAN, SAN, EMC, Dell, Oracle, VMware, IBM, HP, Cisco, Avaya, Dell, Hitachi, BT, IPC, Microsoft, 1C, middleware, Websphere, DataPower, CRM, ERP, IP, PBX, Call Cenre, Call Center, Data Center, Data Centre, UPS, Emerson, Schneider Electric, air conditioning systems, Structured cabling system.