• Took charge of day-to-day operations.• Set up and kept an eye on key performance indicators (KPIs), workflows, and procedures to make sure everything ran smoothly and efficiently.• Nurtured relationships with important partners to make sure we delivered top-notch service and followed all agreements.• Handled hiring, training, and bringing new team members on board for the operations side of things.• Introduced a new CRM system to make handling data and sales easier and faster.• Came up with plans to expand the business, keeping an eye on what merchants want and what opportunities are out there.• Made sure our products or services met quality standards and that we followed all the rules and regulations.• Offered guidance and support to everyone on the team, no matter what department they were in.• Kept higher-ups and stakeholders in the loop by reporting on how the department was doing.• Looked for ways to automate tasks to make things run more smoothly and cost less.

• Partnership Manager at Bank Challenger with a focus on identifying and securing new business partners to drive client acquisition.• Experience in developing and maintaining relationships with a wide range of partners, including fintech companies, startups, and other financial institutions.• Skilled in identifying opportunities for mutually beneficial partnerships and negotiating favorable terms for the bank.• Proven track record of driving significant growth in client acquisition through partnerships.• Strong understanding of the banking and fintech industries, with a focus on identifying and capitalizing on emerging trends and technologies.• Strategic thinker with excellent communication and relationship-building skills.

• Successfully onboarded micro financial loan companies onto the P2P platform, ensuring all necessary information and procedures were in place.• Played a key role in the development of the platform, collaborating with the team to ensure that it was user-friendly and effective.• Proactively sought out and developed relationships with potential partners, building a strong network that contributed to the success of the platform.• Achieved key performance indicators (KPIs) related to partner onboarding, demonstrating a strong ability to deliver results.• Collaborated with stakeholders across the organization, including investors and loan companies, to ensure that the platform met the needs of all parties involved.• Provided excellent customer service and support to loan companies and investors, addressing any questions or issues in a timely and effective manner.• Continuously evaluated and refined procedures and processes related to onboarding and partnership development, contributing to the ongoing success of the platform.

• Developed and executed targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. • Established and achieved sales goals through effective sales management techniques • Counsel high net-worth individuals and corporate clients with regard to investment opportunities, monetary returns and borrowing needs. • Took a passion in helping the company achieve their goal to grow business and maintain

• Providing comprehensive advisory support to clients, with excellent knowledge of client compliance requirements and legal matters. • Particularly serving international corporate customers with high NET worth value around the world • Attracting new clients through developing relationships with current and potential customers – demonstrating good social skills and ability to persuade. • Managing and developing own customer portfolio according to principle KYC. • Working under pressure on my own or building team work if necessary.

• Supporting private bankers with establishing, maintaining and developing quality business relations with existing and potential clients• Preparing draft documents, signing, editing and translation of documents• Searching and compiling information according to the needs of colleagues• Performing technical support activities• Looking and making proposal for potential bank clients and agents around the world.

• Execute various financial and monetary functions, including till preparation and cash level monitoring.• Interact with customers in person and over telephone to resolve potential issues and implement targeted fixes.• Ensure accurate documentation and paperwork, which require receipt verification, deposit validation, discrepancy reports, and file organization.

• Identified best potential currency trades on FOREX market and trained new consultants from foreign offices.• Interfaced with clients via phone and email messages, and organized lectures concerning market functions and trends.