Sergey Marchenkov Email & Phone Number

Direction, management and organization of work of Department of Information Systems. Improvement of quality and overall performance of department in area:- project management of business applications- user support (helpdesk)- introduction of hardware and software- performance monitoring- search and installation of hardware and software solutions- management of park of the equipment, software and serviceOptimization of IT functions:- control of contracts on rendering of services- creation of a team involved in the construction and support of solutions for business applications- creation of Helpdesk of IT Direction - creation of Technical Management on infrastructurePlanning of technical and functional change of IS and management of introduction of innovations.Management of IT budget of the enterprise.Monitoring and constant competitive analysis.

Moscow Region, Russian Federation

Complex data ManagementSupplier EnablementSupplier Management Scheduling / Review System Integration IT Service Model transitionsReporting & Documentation Cross Functional Coordination Client ServicingService DeliveryMulti Sites Operation Critical Problem Solving Audit reportingClient Need Assessment Team Management/ Direction Balanced Scorecard Management Metrics Definition & Measurement

Moscow

Implementation of ERP systems Concorde-XAL Define budget, planning and report progress, issues and KPI to the CEO, CFOManager technical and functional consultantsThe scope of the project was financials (GL, AP, AR), HR, CRM Set up a team and implement business process to support users on a daily basis (procedures and tool to track issues and requests for enhancements)Manage the relationship with supplier (contract negotiation and follow up)Participate to presales activities with tenders

Moscow, Russian Federation

Moscow, Russian Federation