The list of main achievements and projects:I have been developing and launching different projects for our game, which were targeted to main audience KPIs (New registrations, engagement and retention, returns). Most of projects are on non-payment basis and developed on win-win strategy for us and for partner.AntiCovid Social-media project-- great number of new registrations, returned users and engaged active users-- the most popular post in WoWs vk.com group - thouthands of likes, shares(10000+) and commentsCrisis planning to improve the KPIs execution-- The several action developed by me for a different directions and departments to reach the numbers of users activityTele2 collaborations.Different mechanics of audience change — we promoted the Tele2 product for our users, partners launched a mini-games and other engagement activities for their userbaseRussian Railways-- Offline events for RR employees-- Special social-advertising for partnersMotiv telecom-- Special mechanics to engage partners audience to our project. Partners gain additional loyalty from their customersThe series of ingame events to improve the activity in the game

As a Product manager I have reached the next goals:- Development and implementation of a new Referral system inside the World of Warships- The first CIS event with real payments to the users who have participated in the new referral system- The rework of Community managers team- Organization of several offline-events: Russian NAVY day 2018\2019, Starcon. - Marketing Collaboration with other brands managed from our side by me: -- NESTE - Gas Station Network-- Yandex.Money-- Asia Pacific Bank-- etc.Public speaking:- Represented the project on a Wargaming Fest 2018-- Presentation for the press-- Presentation fon the main scene-- 3hours of QnA section-- Stream for web watchers- Speaker on the White Nights Moscow 2019 with lecture: «Toxic Communities: How to Live With Them and How to Fix It»

As Head of CM & CS I have reached the next goals:• Built all processes of communications and work inside the department and between our team and others • Assembled the team of Community managers for the new Project Tanki X and prepared it to a launch• Reorganized and optimized the team, We started to do more tasks without additional specialists. • Created all policies for the team• Created a system of planning and reporting • Totally changed the flow of working with content in social media, increased the KPIs in 2-5 times. • Created Technical documentation for a new application-tools for volunteers and community managersDuties.• Management of the team of 35th specialists•• 6 language-oriented squads (for the audience of RU\EN\DE\PL\BR\LATAM markets)•• Most of the team members are working remotely •• The department works in a different timezones• Creation of communication processes for the team in different time zones• Creation of workflows between our department and all others in a studio (Project management, Art, coders, testers, etc.)• Development of a strategy for community managers for internal and external platforms•• Rework of game rules•• Setting goals for the team•• Correction of tools and methods of work• Creation of technical documentation for programmers• Initiation and implementation of special events within the community and monitoring• Performance evaluation, analytics, reporting within the framework of work• Work with the audience: development and implementation of a common policy for working with users in accordance with the objectives of the project• Collection and analysis of feedback from players, development of proposals for marketing and a project to introduce changes to the game to increase loyalty• Development and implementation of proposals to increase the number of users and develop channels, participate in the development of monetizing an audience outside the game• Monitoring and analysis of competitors

• Постановка, контроль выполнения и координация задач между участниками проекта • Участие в еженедельных скайп-конференциях с разработчиком, разрешение текущих вопросов требующих участия разработчика• анализ монетизационных возможностей игры, подготовка монетизационных акций, планирование доходности проекта• Подготовка ежемесячных отчетов по доходности проекта• Анализ основных метрик проекта, подготовка на основе полученных данных ежемесячных отчетов и рекомендаций по улучшению

Ведение сообщества в социальных сетях, модерирование, подготовка пресс-релизов и информационных сообщений, адаптация английских текстов, ведение диалога с пользователями и целевой аудиторией, создание лояльного ядра сообщества, работа с добровольными волонтерами. Планирование, подготовка и проведение ивентов внутри сообщества