Sergey Ushakov Email & Phone Number

Brisbane, Queensland, Australia

Just started in Infrustructure team.

Brisbane, Queensland, Australia

• Upgraded the entire SCCM environment to Windows 2019, resulting in improved performance and security.• Upgraded SCCM versions to the latest, ensuring that the company was using the most up-to-date software.• Troubleshot and fixed WSUS issues, extending its functionality and improving patch management.• Designed and built a new AWS Management point (SCCM), Distribution point and Software update point to work in DMZ, improving network security.• Deployed critical software in a short period of time for the whole company, ensuring business continuity.• Optimized SCCM packaging, PXE deployments and PXE boot process, reducing deployment time by 50%.• Collaborated with cloud engineers, network team, Database administrators, etc. to achieve better results for SCCM infrastructure.• Deployed hardware servers and installed SCCM roles for remote branches.

Auckland, New Zealand

- Automation of security vulnerabilities remediation (SCCM)- SCCM troubleshooting/fixing- Active Directory Group Policies normalization- DNS optimization (forwarders)- Domain and Forest functional level raised (the core public services domain)- Working with Engineers, helping with troubleshooting, etc. Other: PowerShell scripting, SCCM, etc.

Auckland, New Zealand

- Migration to the newer version of SFTP system (Axway Secure Transport)- Built a high available cluster using the Axway Secure Transport software- Work with various teams from different departments to achieve the goal- Cardinally changed the platform's OS to move the work forward- QA/DEV/PROD SFTP environments built successfully and available from outside via https://SFTP.asb.co.nz

Auckland, New Zealand

ASB bank (asb.co.nz)ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. We provide simple financial products that allow our customers to bank with us how and when they want.Achievements/Responsibilities: • The second week after starting my job as Systems Engineer got into a big project: Upgrade all ATMs to newer version of OS including Hardware replacement. My role was as an Engineer lead from the Bank side. • Exceptional achiever at the first year in ASB. • Mentoring staff members.• Promote the project to join all the ATMs to a single domain. • Proposal to use SCCM (Microsoft System Centre Configuration Manager) system as the main tool for remote control of ATMs which is part of licensed software in the Bank.• Written detailed plan of deploying a new Domain including SCCM deployment. • Written HLSD (High Level Solution Design), being approved by Solutions Architects with very minor changes.• Worked through high information security standards and bureaucracy levels whilst re-organization of the Bank including global pandemic situation, which adds many difficulties on top of the project. • Worked with Database Administrators to develop a new solution to transfer data via Secured Channels which was not implemented in the Bank before. • Primary liaison on new PKI environment including developing part of Group policies automation. • Deployed a new SFTP server on Windows 2019 for secure data transfer automation. • Improved/re-written 90% of scripts to adjust for the current reality. • Numerous Software delivery packages, automation, PowerShell scripting, etc.• SCCM solution deployed on all ATMs• All ATMs are part of a single, separate domain.

Auckland, New Zealand

Manukau Institute of technology (www.manukau.ac.nz)The employer is the Institute of Technologies, provides considerable number of courses, well known in the New Zealand, especially in Auckland. Achievements/Responsibilities: • An impressive number of troubleshooting issues including systems like Payroll, DNS, DHCP, Exchange 2010, DFS, PKI • SQL DBA took ownership of all SQL servers in the organization - SQL Deployments for new systems (including multi instances servers as well as Microsoft clusters) - SQL Automation jobs (backup, fail-overs), Reporting Services (basic tasks) - SQL Mirroring• Staff’s data migration to OneDrive (used a PowerShell script to migrate whole data from local storage to OneDrive)• New systems deployment like Time Tabling (Syllabus Plus (Scientia))) • Citrix Administration• Actively participating with Office 365 migration (created a plan for the biggest and the main mailboxes to be moved, SPF records maintenance, etc.)• Tribal’s Student Information System (EBS – the core students management system) – multiple upgrades been implemented successfully as well as splitting the non-production environments • Actively participating with Library system migration• Contact Expert (Geomant) Upgrades• BMS (Shnaider) virtualization• File Maker 15/16/17 (KAMAR) upgrades• Tons of PowerShell scripts used to automate work• App-V, Altiris (analogue of SCCM) upgrade, package creating, automation scripts, etc.• New systems deployment (work with vendors; helping with troubleshooting their stuff 😊)• New staff members mentoring/influence/training/develop/cheer up etc.

Auckland, New Zealand

Achievements:• Provided an automatic patching, configured scripts using LabTech MSP software as well as creating a custom monitors to monitor MS Azure backup. • Actively participated in troubleshooting issues in LabTech software.• Created a comprehensive and detailed guide for support engineers how to use LabTech functions.• Helped other colleagues with resolving issues like patching workstations and resolving general problems with remote desktop connections, etc,.• Initiator of the weekly reports.• Fixed issues related with creating “noisy” tickets in LabTech software.• PowerShell scripting.

Almaty, Kazakhstan

The employer is the biggest bank of Kazakhstan, which works in this country more than 50 years and provides many services such as credits; web/mobile banking, safe deposits, and the most of pensioners store their money in this bank.Responsibilities/Achievements:• Managing the bank systems consisted from about 10000 users/workstations and around 250 servers (virtual and physical). • Maintenance systems which must work 24/7 period of time such as mail servers (MS Exchange 2003/2010), ISA 2006, Active Directory 2003/2008/2012, DNS, Microsoft Certification Authorities, "Internet banking for corporate clients", "Mobile banking" etc. • Deploying/maintenance/troubleshooting/managing MS Windows Server 2003/2008/2012, (DHCP), Anti-Virus servers, Lync 2007/2010/2012, SCCM 2007/2012. • Updating systems: Active Directory, Exchange, SCCM, making backups and restoring as well. • Configuring and updating MS Certification Authority servers as well as backup and restore. • Using different virtualization platforms (Xen Virtualization (Citrix), VM Ware, Hyper-V),

Diploma In Server And Network Management, Level 7, Server And Network Management, Level 7

Successfully finished the course, which include next subjects: Deploying and configuring Microsoft Windows 2008(R2)/2012(R2), deploying.

Bachelor'S Degree, Computer Science, Bachelor

Successfully finished the course which includes many subjects like theoretical and practical where I understand how Information Technology.

Electronics Technician, Computers, Complexes, Systems And Networks, Electronics Technician

Successfully finished the course which includes many subjects like theoretical and practical where I understand how Information Technology.

School

Activities and Societies: I used to go to Computer Science group.General High school