• System administration and IT infrastructure development• Technical support of the company and branches• Designing and implementing server and network infrastructure, virtualization systems• Optimization and automation of business processes• Management of information security of the company• Planning, optimization and execution of IT budget• Interviewing and selection of candidates in the IT department, as well as outsourceTechnologies and systemsAccounting systems with synchronization: production system Stilon (based on 1C) + 1C UNF + 1C Accounting, corporate CRM-system Bitrix24 with users, tasks, clients and integrated SIP/IP-telephony on two virtual PBX, specialized equipment, wide format plotters and office equipment, server administration on Windows Server: Active Directory and Group Policy, their virtualization with VMware ESXi and Hyper-V hypervisors, NAS backup, multiple EDS systems (for example, ViPNet), interaction with counterparties, Evotor online cash registers. MikroTik networking equipment. Functioning of branch offices, ateliers and stores was implemented by connecting to the main office via GRE tunnels through the Internet.Implemented projects and accomplishments• Relocation of the company with optimization of its network infrastructure• Implementation of 1C accounting and 1C production systems ─ migration of the company to new accounting systems with automation of business processes• Improved business performance: Implemented a big technology and computing park transformation project that improved the company's overall performance and prepared it for future growth.• Improved the productivity of business communications: Partnered with service providers to improve tech support, administration and reduce costs.• Streamlined IT project development: Applied agile methodology which took communication to a new level and greatly increased the speed of solutions.• Strengthened cybersecurity: To prevent more frequent DDOS attacks.

Pre-opening of a new luxury hotel: development of digital infrastructure for hotel systems, interfaces to the central hotel system Opera PMS.In parallel, building up office workstations for the growing departments, purchasing and setting up office computers and digital equipment.Preparation of the hotel for opening.Deploying systems projectsMicros Simphony / BackOffice, 1C and SQL bookkeeping, Norveq VingCard online locking system (opening guest room with touching cell phone) and video eyewear, Delo Zvuka public sound system, TvLux interactive TV in rooms (multilingual channels in Full HD) integrated with hotel services.EDS-systems of digital signature, migration registration system ELPOST.Booking systems OXI ─ TravelLine (as an interface with booking.com and other sites).Mail domain, Microsoft Office 365 Business Premium with Exchange Online and Azure Active Directory. Hardware redundant networking equipment Huawei, Cisco ASA. PBX Avaya. Short numbers in mobile corporate phones ─ FMC system. Designing together with the SCS contractor of subnets (VLANs). Hoteza smart home system in the rooms.Part of the infrastructure in a remote data center (with redundancy over two independent optical channels) under IaaS model.Achievements─ Partitial Cloud Migration: The implementation of cloud infrastructure IaaS has reduced costs, as well as improved the reliability and security of financial and personal data storage.─ Budget management: Experience in managing IT budgets, forecasting and controlling costs, and ensuring that ITexpenditures align with the overall financial goals of the organization.─ Streamlined IT Strategy: Improved the organization's overall technology strategy, resulting in increased innovation and competitiveness.Unfortunately, the project was suspended due to the COVID-19 pandemic.

Responsibilities• System administration of the local network segment of the regional directorate and Leroy Merlin store: workstations and laptops, cash desks, office equipment, automated VCS systems, electronic displays and screens, electronic queues Porteus Kiosk and Tableau, servers: File Servers and Print Server, Active Directory, Group Policy etc. Servers on OS Windows Server 2012 and above.• Standardization of all ITIL processes. ITSM system of request accounting, their metrics, KPI and SLA progress. Several dozen proprietary internal IT systems. RTD (data collection terminals) with Navision and Pyxis. HP IMC monitoring and support ─ Wi-Fi, ports and VLANs. iProc and 1C. ATOL FP 77F fiscal recorders. EKitchen and 3D Kitchen.• Setting up and upgrading all digital enterprise systems.• Technical support for the annual inventory of the store.• Project to upgrade cash registers to a new version of hardware and software systems.Excellent performance and positive feedback from management.

Outsourcing projects for IT administration and equipment setup, technical analysis at the following facilities:Leningrad Nuclear Power Plant 2ESTP SRO(Creating technical documentation for software developers. Describing the software system or database program code, data objects relationship in diagrams and tables, program algorithms.)

Veeam Backup & Replication is the backing up software for virtualized systems — English speaking customer technical support• Education program about widest product features, lectures, practical labs, knowledge bases• Experiments in virtual labs• Customers' ssue investigation, representing the case and product logs analysis• Customers' remote sessions and phone shifts• Leading the tickets in the CRM system Salesforce• Mastering variety of instruments, utils and commands for testing, collecting and analyzing information• Enterprise level storage systems, data transferring protocols and technologies• Intercultural international communication

Management of the hotel IT infrastructure (over 270 hotel rooms) as a sole local specialist.Administration of all hotel automated systems, servers and interfaces between them, their technical support, control and debugging of their interaction with each other.Support in cooperation with international services for Marriott International systems used: Marriott Global Source, MARSHA reservation system; Four Winds Interactive, HRS International - Hospitality & Retail Systems. Collaboration with various service providers such as: equipment providers, guest internet and dedicated conferencing channels, Digital Signage GoBoard Interactive screen systems. Technical organization and support for conferences and summer schools of major companies (Microsoft, Google Machine Learning).Technologies and systems24/7 technical support for all departments. Data backup and recovery via HP G2 Autoloader and Symantec Backup Exec. Network security and VPN channel through WatchGuard network security hardware node, remote administration through DameWare Remote Support. Accounting and banking software, credit card terminals, fiscal recorders. EDS, encryption and transfer of financial statements.Micros-stations in all restaurants and outlets. Materials Control for automatic breakdown of recipes into components. Central Opera system to which interfaces of all the systems listed above converge.Completed projects• Moving the hotel to its own franchise systems and disconnecting from Marriott managed on-property systems.• Replacing hotel systems• Migration to Opera DataGuard platform, Micros Simphony, HP G2 backup system• Participation in upgrade of HP ProLiant, Fujitsu servers and equipment of all systems• Implementation of automatic beer filling in the restaurant with its own brewery• Migration of most systems to VMware ESXi and Citrix Xen virtual environment

International technical support for IT engineers and system administrators. Netwrix products are designed to audit and monitor the entire IT infrastructure of an organization.• Worked with customer requests through SalesForce CRM system. Analyzed technical information received and reproduced situations and errors on test virtual servers to form troubleshooting instructions• Deployed virtual machines in Microsoft Hyper-V, VMware ESXi, vSphere, Oracle VirtualBox, Citrix XenServer hypervisors and managed their suite with various Windows Server 2003, 2008 R2, 2012 operating systems and Microsoft Exchange Server 2010, 2013, Microsoft SQL Server 2008, 2012 Express, Active Directory, File Server roles to reproduce, analyze and resolve customer situations.• Implemented Netwrix Auditor product in the above mentioned server systems to configure auditing of user activity changes, changes in AD, Group Policy, Exchange, SQL, generation of customizable reports and charts, and real-time alerts.• Running remote sessions on servers and clusters in large corporations.• Working through CRM system, time tracking, tasks, their progress and prioritization, adherence to SLA response time.• Regular communication with native English speakers.Supported product: http://www.netwrix.com/download/Datasheets/Netwrix_Auditor_Datasheet.pdf

System administration of the computer network and applied equipment. Technical support for network segment of more than 70 workstations.Duties• Configuring and ensuring uninterrupted operation of complex hardware and software environment• Working with client systems of the banks• Procurement of computer and other digital equipment• Setting up the security of electronic digital signature systems CryptoPro and electronic reporting Orbit, Contour, SBiS• Supervised territorially distributed local network• Configured and interacted with industrial software and hardware systems IPC, VSP 5000 for factory terminals• Worked remotely with file, mail, and backup servers based on Windows Server 2008 R2 platform and younger versions.Technical support for the computer network, specialized devices and office equipment. Providing 24/7 operation of computer systems for dispatch and laboratory services. Coordinating these systems with the group's overall corporate infrastructure and its reorganization.Achievements• Obtained varied broad experience in distributed network and domain.• Professional development from support engineer to system administrator and then manager (2 employees).ru.wikipedia.org/wiki/Югтранзитсервисru.wikipedia.org/wiki/VALARS_Group