Sergey M. Email & Phone Number

Canada

Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Permanent full time position at De Beers Canada - Gahcho Kue Mine.- On site Operational Technology technician working at Gahcho Kue Mine, NWT, on a 2 week on, 2 week off rotation schedule.- Fleet management systems (Modular Mining) – Server administration and patching - Back end support and maintenance of on-site servers – Deswik, GEMS, Groundprobe, RiMining - Continuation of Robotics Program (Boston Dynamics Spot Robot w/ LIDAR + FLIR) and Data Management Integration.- Qognify Certified Video Management System Administrator (VMS)- Maintenance and support - Mine Technical & Drill Software (Blastlogic + Trimble Surface Manager)- Set up, configuration, collaboration of Edge Compute systems with offsite teams – Dell AX/VX Servers. Additional Support of Industrial IT (IIT) Cisco Firewalls. - Other IT/OT Server & VM patching & Lifecycle management.- Gained Project Management experience – Internal “Water Management Analytics” program directly coordinating other departments and external vendors. - In-Field troubleshooting and fixing - UPS systems, Collision Avoidance Systems (CAS), AWOS, Geoexplorer & Time Domain Reflectometers(TDR), EFOY (power generation) equipment - Successful deployment, integration, and maintenance - Satellite infrastructure systems; Starlink, SES17, and OneWeb.

Calgary, Alberta, Canada

IM Analyst II/IIIWorking remotely and Travel to a Remote Mine within NWT. Previously (Pre-Covid) included destinations to Sudbury, Toronto, and Victor Mine (ON).Create & Manage tickets - end user requests, break/fix, IM Infrastructure Projects. Manage user applications, software licenses, security groups, and distribution lists. On-boarding, end user account maintenance, Off-boarding using Hybrid AD.Promote IM Security initiatives and best IT practices to internal user base.Software/Application break/fix supportHardware procurement and break/fix supportCoordination of Software and Hardware vendors to meet SLA's as defined by the Business. Excellent camaraderie and cohesion within team of 4 people, part of a larger core IT group providing IT services across the entire North American Region.YYC Office:In-Person (Pre-Covid) and remote support of a 250+ Staff, located across North America.Sudbury: On-Site logistics coordination and deployment of new hardware for Laboratory. Assist with break/fix and perform preventative maintenance.Toronto:On-site support for break/fix, preventative maintenance and hardware upgrading. Victor Mine (Pre-2020):Supported user base of 200+ Staff and Contractors:Successfully coordinated logistics on site during Mine 'End-of-Life' phase with regards to IT Infrastructure decommissioning. GK Mine:Support userbase of 300+ Staff/Contractors. 'Boots-on-the-ground' resource to assist with commissioning new infrastructure, including installation of hardware. Preventative maintenance and procurement of software, hardware and other components to ensure user base is operating at peak efficiency. Trained in Ekahau Wifi Survey and Analysis, as part of ongoing Wi-Fi Optimization Project.Participation in commissioning, testing, and troubleshooting Boston Dynamics Spot Quadruped Robot including work with Boston Dynamics. Assisted with commissioning Dell Data Domain controller, Dell VX Rail system.

Calgary, Canada Area

Permanent role at Klohn Crippen Berger Ltd.Duties and Responsibilities:-Audio-Visual set up and configuration.-Servicedesk/Manage engine ticketing system-Mobile (smartphone) device set up & configuration.-General server maintenance tasks-Administrative IT tasks.-Printer break/fix support. -Anti-Virus Enterprise console - end user and server maintenance, prevention and threat removal. -Break/Fix support-Global remote office support. Lima, Sudbury, Brisbane, Perth.

|Suite 4000 421 - 7Th Ave Sw, Calgary, T2P 4K9

Contract Position at Compugen.(Client McCarthy Tetrault) Currently a Tier 1 Support Representative. Duties include: -General helpdesk support,-Proxy IP software-HP/Xerox Printers (new and legacy) support/maintenance-LAN/WAN networks-Propweb ticket management -Blackberry/Iphone BES10 support. -familiarity and experience with State-of-The-Art Crestron VC set-ups and configuration.-Polycom units -Liasing between McCarthy Tetrault and Compugen for support related tasks

Suite 4000 421 - 7Th Ave Sw, Calgary, T2P 4K9

Contract Position at Compugen. Currently a Tier 1 Support Representative. Duties include: -Government of Alberta Province wide deployment of Windows 7 across multiple ministries.-General helpdesk support,-Blackberry/Iphone BES10 support.-familiarity and experience with State-of-The-Art Crestron VC set-ups.-Liasing between McCarthy Tetrault and Compugen for support related tasks.

150 6 Avenue Southwest, Calgary, Ab T2P 3Y7

Expanding Client relations on a daily baisis, while providing the best technical support with the foundations of effective strong teams and respective supervisors.

150 6 Avenue Southwest, Calgary, Ab T2P 3Y7

Expanding client relations, while simultaneoulsy improving and utilizing my technical knowledge to become a valued asset to my company, our client, and my team.

3625 Shaganappi Trail Nw T3A 0E2

Create,Maintain/Organize, Close customer tickets in a correct and timely mannerrepaired almost all forms of PC's.Ensured that returned electronics were properly data wipedPresent on the sales floor to build and secure customer relations.

Assisted customers with their purchasesbecame familiar with POS systems