Serhii Shcherbinin Email & Phone Number

15+ years of overall experience developing in enterprise software (like ERP, CRM);9 years experience as Siebel CRM developer;1.5+ year experience of ETL-processes development;Siebel CRM:Implementation of Oracle Siebel CRM for commercial banks, telecom operators, etc. (Ukrainian and foreign companies).High proficiency in various Siebel tools and technologies: eScript, Workflow, Open UI, Runtime Events, Workflow Policies, Data Validation, ADM, etc.Experienced in support and modifying legacy functionality, developing new ones and integration with third systems by means of various technology (Siebel/non-Siebel).Applications: Siebel Sales, Siebel Marketing, Siebel Field Service, Siebel Financial Services.Data engineer:Data warehousing support and development (commercial bank, insurance company).ETL processes design, development, and maintenance.Analysis of business requirements and processes implementation.Processes failure analysis and correction.Tools and technologies:Siebel Oracle CRM, DWH, ETL, Teradata, Oracle BI, Informatica ETL, Oracle Data Integrator, PL/SQLDeployed to production:Automation of financial monitoring of customers activity in commercial bank as government regulator requires (ETL, Informatica)Integration of dictionary with third system by means of stored procedure (PL/SQL, Siebel)Implementation of mechanism of remote signing of loan agreement by means of one-time password in SMS (Siebel, Web-Services)Developing non-vanilla mechanism of auto assigning (Siebel)Improvement of automation of lead management (PL/SQL, Siebel)Design and maintain Dev-Test and Test-Prod deployment (Siebel)

Listed skills include Sql, Siebel, Oracle, Xml, and 34 others.

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  National Medical University 'O.O. Bogomolec', Kyiv

  Master'S Degree