Sergey Shevtsov Email & Phone Number
@ozon.ru
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Who is Sergey Shevtsov? Overview
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Sergey Shevtsov is listed as Head of Antifraud at Raiffeisen Bank Russia, a with 3414 employees, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a work email signal at ozon.ru and a matched LinkedIn profile for Sergey Shevtsov.
Sergey Shevtsov previously worked as Head of Delivery Unit: Сouriers, Transport and Air highways at Ozon.Ru and Head of Delivery & Customer Service, Yandex.Eats at Yandex. Sergey Shevtsov holds Financial Management, Hr, Strategic Marketing, Leadership from Corporate Mba.
Email format at Raiffeisen Bank Russia
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AeroLeads found 1 current-domain work email signal for Sergey Shevtsov. Compare company email patterns before reaching out.
About Sergey Shevtsov
Sergey Shevtsov is a Head of Antifraud at Raiffeisen Bank Russia. He is proficient in Английский.
Sergey Shevtsov's current company
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Sergey Shevtsov work experience
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Head Of Delivery Unit: Сouriers, Transport And Air Highways
Head Of Delivery & Customer Service, Yandex.Eats
Managing key divisions of the company:- regional hub network (Russia + Kazakhstan, 8 clusters, 33 cities)- operational logistics management (15,000+ couriers)- contact centers (2 cities, 500+ employees)- analytics, quality control, customer experience- project officeCompleted tasks:- launched from scratch 2 CC for clients of 2 Yandex businesses: Eats and Lavka- implemented ML, WFM, piecework payment system for operators- spending on customer service for 2 years has been reduced by 63%- customer satisfaction with the service has increased by 10% in 2 years- mass hiring of up to 3,000 new couriers per week has been built- x2 business growth (Q2 2020 / Q4 2019)- optimized logistics costs by 31%- launch of a new business vertical: grocery delivery from stores
Head Of Analytics And Planning Department
- managing Customer service and sales- developed a new call center configuration (21% optimization)- introduced a system of end-to-end KPIs for all Customer service departments
Head Of Monitoring And Management Department
- built from scratch incident management in the Bank- implemented automatic traffic planning and distribution- integrated processes of the Bank of Moscow and VTB24
Development Manager For Customer Service
- the development of contact center of MTS - Strategic workload and resource management in contact centers
Colleagues at Raiffeisen Bank Russia
Other employees you can reach at raiffeisen.ru. View company contacts for 3414 employees →
Evgeniy Sats
Colleague at Raiffeisen Bank RussiaMoscow, Moscow City, Russia, Russian Federation
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Ekaterina Sigitova
Colleague at Raiffeisen Bank RussiaMiami, Florida, United States
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Ksenia Riaskova
Colleague at Raiffeisen Bank RussiaBarcelona, Catalonia, Spain
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Ekaterina Burmistrova
Colleague at Raiffeisen Bank RussiaRussia, Russian Federation
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Kseniya Tarelkina, Acca
Colleague at Raiffeisen Bank RussiaMoscow, Moscow City, Russia, Russian Federation
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Руслан Захаров
Colleague at Raiffeisen Bank RussiaBar, Montenegro
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AB
Artyom Berdnikov
Colleague at Raiffeisen Bank RussiaRussia, Russian Federation
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Dmitry Skorinov
Colleague at Raiffeisen Bank RussiaMoscow, Moscow City, Russia, Russian Federation
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МА
Марсель Ахметов
Colleague at Raiffeisen Bank RussiaKazan, Tatarstan, Russia, Russian Federation
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AK
Anastasiia Krasnoperova
Colleague at Raiffeisen Bank RussiaYerevan, Armenia
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Sergey Shevtsov education
Financial Management, Hr, Strategic Marketing, Leadership
Engineer'S Degree, Physics And Optical Communications Technology
Frequently asked questions about Sergey Shevtsov
Quick answers generated from the profile data available on this page.
What company does Sergey Shevtsov work for?
Sergey Shevtsov works for Raiffeisen Bank Russia.
What is Sergey Shevtsov's role at Raiffeisen Bank Russia?
Sergey Shevtsov is listed as Head of Antifraud at Raiffeisen Bank Russia.
What is Sergey Shevtsov's email address?
AeroLeads has found 1 work email signal at @ozon.ru for Sergey Shevtsov at Raiffeisen Bank Russia.
Where is Sergey Shevtsov based?
Sergey Shevtsov is based in Moscow, Moscow City, Russian Federation while working with Raiffeisen Bank Russia.
What companies has Sergey Shevtsov worked for?
Sergey Shevtsov has worked for Raiffeisen Bank Russia, Ozon.Ru, Yandex, Otkritie, and Vtb.
Who are Sergey Shevtsov's colleagues at Raiffeisen Bank Russia?
Sergey Shevtsov's colleagues at Raiffeisen Bank Russia include Evgeniy Sats, Ekaterina Sigitova, Ksenia Riaskova, Ekaterina Burmistrova, and Kseniya Tarelkina, Acca.
How can I contact Sergey Shevtsov?
You can use AeroLeads to view verified contact signals for Sergey Shevtsov at Raiffeisen Bank Russia, including work email, phone, and LinkedIn data when available.
What schools did Sergey Shevtsov attend?
Sergey Shevtsov holds Financial Management, Hr, Strategic Marketing, Leadership from Corporate Mba.
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