Sergey Titov Email & Phone Number

Moscow, Moscow City, Russia

Moscow City, Russia

ACCOUNTABILITIES• Preparation of reports (data selections from DWH, processing, making presentations);• Matching different data models, preparation of transition to the new model;• Collecting business requirements from customers;

United States

• Collection, analysis and grouping of customer requirements; • Harmonization of requirements and design solutions with customers;• Setting tasks for engineers, tracking and monitoring implementation;

Moscow, Russia

ACHIVEMENTS / RESULTS• At the start of the company developed CRM in MS Access, which made it possible to quickly start effective work with customers;• Periodically make ABC and RFM product/client analysis, which facilitates sales work;• Successfully conducted more than 200 training projects (negotiations with the customer; taking of the requests, elaboration of solution options, selection of performers, project quality control);• Increased the customer base from 0 to more than 100 active corporate customers, including companies from TOP-100, with more than 20,000 trained specialists;• Expanded the range of trainings offered from 20 to 120;

Diploma Of Education, Data Analysis

Diploma, Computer Programming

Master Of Science, Navigation