Sergi Sergiev Email & Phone Number

Sofia, Bg

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Sergi and his team work is pivotal in transforming traditional supply chain management into a more agile, proactive, and efficient system by focusing into the following streams:- Developing AI Models: Responsible for creating and refining AI models that predict demand, optimize inventory levels, and automate the supply chain process.- Data Integration: Integrating data from various sources within the sales funnel to provide a comprehensive view for better decision-making.- Enhancing Efficiency: Leveraging AI to enhance supply chain efficiency by predicting demand volatility, supply disruptions, and logistics bottlenecks.- Cost Reduction: Using AI algorithms to identify patterns that help reduce carrying costs and minimize risks of over or understocking.- Improving Customer Satisfaction: Ensuring products are available when needed to prevent stockouts and maximize sales.- Applying cutting-edge machine learning models to support business growth and make data-driven decisions.

Customized AI data models to grow your business:- optimize sales and marketing campaigns- help create effective product bundles and catalogs- segment customers based on their behavior- optimize marketing spending and effortsby making sense of big data in the B2B and eCommerce world.Let's brainstorm what can be done with your data.

Oborishte, Sofia City, Bg

I believe in the communication between Businesses, Science and Education. This is what we make happen in the Data Science Society.

- internal processes optimization- next round of investment secured- better online clients interaction and measurement- marketing channels optimizations and analysis- new product design defined based on clients comments and competitors analysis- new prizes plans prepared

Sofia, Bg

During the time spent we managed to sell the idea into Bulgaria (Sofia, Burgas, Stara Zagora, Gabrovo, etc..), built partnerships with a transport cluster, several NGO and with respective media coverage. Internationally there were successful discussions in Milton Keynes, London, San Francisco, Barcelona and others. Apart from eleven other investors were attracted.During that journey my role was:- International Business Development- Marketing strategy - creation and maintenance- Sales and setting up close connections with municipalities or public transport authorities - Partners network creation - Investors and 3d parties negotiations- Product development interaction, support the product line and pipe-line- Team development

Irvine, Ca, Us

Responsible for: setting up diverse teams; support smoother transitions of the processes into Shared Service Center environment; planning; risk mitigation activities; coordination with IS; compliance; recruitment of teams and development of staff; reporting and Quality Assurance activities; coaching.

A startup email marketing company. Responsible for the set up and implementation of business and operational plan, definition of tools, processes and procedures, business and data analysis, people management, negotiations with vendors and suppliers.

Costa Mesa, Ca, Us

Part of the management team of Experian Sofia Delivery Center. Responsible for 5 product lines (Customer Management Systems, Automated Decision, Reporting, Application Processing System and Connectivity) deliveries and support for large and medium clients (incld. HSBC, Barclays, Vodafone, Porsche Finance Services, etc.).Development of team of up to 25 full time employees, resource management, maintenance of high utilization levels, customer relationships and feedback management, setting of regional KPIs, monitoring and control.Operate as a Program Manager of Global initiative Founder of the Global Delivery Excellence Initiative with main focus on Experian product and services quality management.Initiative objectives: to maintain high quality standards in business solutions delivery, improve client satisfaction; strengthen client relationships across all regions.Set up and management of global team of 30+ multi-continent (Australia, Asia, Europe North and South America) and different profile team members. Set up of common platform and framework to facilitate cooperation and smooth information flow among team members.

Costa Mesa, Ca, Us

- Team Leader (Solution Analyst) People and resource managementProduct line development and product deliveryLead of additional technical and business background team with focus on product innovations.- Solution Analyst Business and system analysis for decision support systems (APS, AI and Connectivity) in the segment of credit risk management (banking, telcos and financial institutions).Regional product champion (SME) of two flagship products.Client exposure, pre-sales support, business and functional design, project management for small change requests, release management, role of delivery lead within 2-5 member teamsProjects: Barclays (India, UAE, Egypt, Pakistan, Portugal, Greece), UniCredit (Bulgaria, Slovenia, Slovakia, Poland) Nordea Bank, Ceska Sporitelna, Atradius; Vodafone (the Netherland); Hosted solution (South Africa), Hosted Customer Decisioning system (Nordics); Sterling Finance, Deloitte, Bluestem Brands, USAA(United Services Automobile Association).

Atlanta, Ga, Us

Monitoring and control of SAP systemsCustomers last level support

Server and client applications

Executive Master Of Business Administration – Emba, Business Administration And Management, General

Bachelor Of Technology (B.Tech.), Computer Systems And Technologies