Involved in developing responsive web applications independently and in group collaboration. Team Lead/Scrum master/Developer in various projects. Building and supporting responsive user-friendly UI experiences based on mobile-first technology.Maintaining the visually appealing front-end portion of projects, ensuring seamless integration with back-end functionalities and API services.

- Facilitated resources to ensure adherence to safety and security protocols at all times, resulting in incident-free flights while demonstrating critical thinking in optimizing service standards, consistently exceeding passenger expectations and enhancing the airline's reputation and customer satisfaction.- Managed, motivated, coached, guided, and supported up to 12 team members through active observation, delegating tasks to ensure smooth operation during flights, while successfully resolving conflicts among passengers and crew members, maintaining a positive onboard atmosphere in high-pressure situations.- Onboarded, controlled, monitored and delivered exceptional client service up to 330 passengers on board, swiftly resolving any emergent situations, including administering first aid or implementing life-saving measures in confined spaces and under time constraints.

- Ensured passenger safety and comfort by attentively monitoring cabin conditions, providing timely assistance, and promptly addressing any concerns, resulting in a consistently high customer satisfaction rating.- Enhanced operational efficiency by coordinating with ground staff and crew, reducing turnaround time between flights, while executing emergency protocols with precision during standard and critical situations, thereby mitigating risks and ensuring passenger and crew well-being.- Managed in-flight service operations efficiently, including meal and beverage service, inventory, and sales, resulting in increased revenue and customer satisfaction, while being flexible and adapting to changing circumstances and challenges through effective communication with crew members/passengers and implementation of contingency plans, thereby minimizing disruptions and maintaining customer loyalty.

- Greet guests upon arrival and departure with gracious, attentive and friendly service.- Provide assistance to the front desk staff.- Ensure that luggage stored safely according to prescribed procedures.- Accompany guests to their rooms, villas and yachts.- Deliver luggage and messages to ensure guest comfort.

- Follow all company safety and security policies and procedures.- Report any maintenance problems.- Provide exceptional service to every guest.- Deliver guest requests and set up furniture items in rooms.- Remove items from hallways and transport to service areas.