Sergio Aliende Email & Phone Number

Prague, Czechia

Responsible for overseeing and coordinating the various projects and other strategic initiatives globally across the Integrated Business Processes area; focused on working with Delivery areas of Order to Cash and Source to Settle at each one of the MSD Business Service Centers. Responsible to ensure that value is realized from each one of the transformation initiatives in coordination with Global Process Owners and Delivery Tower leads and will support the definition of detail programs… Show more Responsible for overseeing and coordinating the various projects and other strategic initiatives globally across the Integrated Business Processes area; focused on working with Delivery areas of Order to Cash and Source to Settle at each one of the MSD Business Service Centers. Responsible to ensure that value is realized from each one of the transformation initiatives in coordination with Global Process Owners and Delivery Tower leads and will support the definition of detail programs plans and their objectives. Additionally, responsible for defining and measuring how the various initiatives will affect their organization and operation.Accountable to devise strategies to realize the defined program objectives, which will involve identifying opportunities, risks, anticipate dependencies that could create roadblocks of multiple projects and overseeing a host of projects structured to achieve the program’s goals.This role will is also responsible for implementation and facilitation of change management efforts across the Global Business Services area Show less

Prague, Czechia

The role Site Lead headed the MSD EMEA’s Business Center, with an oversight that had responsibility for ~400 employees in a multi-layer organisation across different functions. As a Site Lead, I was responsible for directing the execution of business support for the EMEA Region with presence in 40+ markets for the processes of Account to Report, Source to Settle, Order to Cash, Finance Planning and Analysis.Site Leadership responsibilities:• Define the strategic vision for the… Show more The role Site Lead headed the MSD EMEA’s Business Center, with an oversight that had responsibility for ~400 employees in a multi-layer organisation across different functions. As a Site Lead, I was responsible for directing the execution of business support for the EMEA Region with presence in 40+ markets for the processes of Account to Report, Source to Settle, Order to Cash, Finance Planning and Analysis.Site Leadership responsibilities:• Define the strategic vision for the EMEA BSC, as part of the regional delivery model and in alignment with GBS Transformation Strategy.• Establish and maintain employee engagement in the center through ensure the entity operates according to our company principles and ways of work, including corporate social responsibility, ethics and compliance, and diversity and inclusion as well as the implementation of innovative engagement strategies focused on local needs.• Build a strong Customer Focus mind-set resulting in world class customer satisfaction scores.• Maintain connection with Regional Business Leaders, ensuring alignment on goals and priorities.• Establish strong management system across all end to end processes; set stretch goals for operations; keep operational leaders empowered, enabled, and accountable.• Establish a strong culture of transparency and an escalation process in support of agile problem solving.• Ensure the application of established financial controls by the effective implementation and maintenance of financial policies, the establishment, maintenance and audit of effective and reliable control procedures that meet SOX and Internal Control requirements.• Work in close collaboration with other our GBS Delivery sites to ensure that all operate to the same standard, sharing and leveraging best practices and innovation.• Actively participate with Global process owners, and GBS technology leaders to highlight regional needs, participate in improvement and transformation projects. Show less

Prague, Czechia

Responsible for the delivery and execution of the ATR (Accounting to Report) processes for the EMEA region managing a team of over 50 full time employees with 4 direct reports. Leading and enabling the ATR function in partnership with Finance and Business counterparts to ensure that business objectives are met.Key responsibilities:- Full responsibility for the ATR function to ensure all deliverables are successfully achieved, including operational performance, people management… Show more Responsible for the delivery and execution of the ATR (Accounting to Report) processes for the EMEA region managing a team of over 50 full time employees with 4 direct reports. Leading and enabling the ATR function in partnership with Finance and Business counterparts to ensure that business objectives are met.Key responsibilities:- Full responsibility for the ATR function to ensure all deliverables are successfully achieved, including operational performance, people management and process improvements. Responsible for SOX controls ensuring adherence to compliance while simultaneously supporting and implementing transformation requirements.- Lead and implement effective ATR processes challenging the status quo. Play a key role in the development of global financial processes and enhancing the capacity of the ATR function via Robotics Process Automation (RPA).- Act as a Business Partner to the Finance Directors and to the ATR Process Owner. Establishing the Governance of the ATR function internally and with the 3rd parties.- Responsible for the ATR Process Migrations (Due Diligence, Process Showcase, Knowledge Transfer, Go Live and Hypercare).- Design and implement ways to streamline and standardize operations, which includes creating process metrics (KPIs, SLAs) for measuring success.- Responsible for the management of the ATR Team costs, adherence to the budget and delivering the target savings. Show less

Prague, Czechia

Responsible for the delivery and execution of the STS (Source to Settle) processes for the EMEA region managing a team of 150 full time employees with 4 direct reports.Key responsibilities:- Full responsibility for the STS function to ensure all deliverables are successfully achieved, including operational performance, people management and process improvements. Responsible for SOX controls ensuring adherence to compliance while simultaneously supporting and implementing… Show more Responsible for the delivery and execution of the STS (Source to Settle) processes for the EMEA region managing a team of 150 full time employees with 4 direct reports.Key responsibilities:- Full responsibility for the STS function to ensure all deliverables are successfully achieved, including operational performance, people management and process improvements. Responsible for SOX controls ensuring adherence to compliance while simultaneously supporting and implementing transformation requirements.- Lead and implement effective STS processes challenging the status quo. Play a key role in the development of global financial processes and enhancing the capacity of the STS function via Robotics Process Automation (RPA).- Act as a Business Partner to the Finance Directors and to the STS Process Owner. Establishing the Governance of the STS function internally and with the 3rd parties.- Responsible for the STS Process Migrations (Due Diligence, Process Showcase, Knowledge Transfer, Go Live and Hypercare).- Design and implement ways to streamline and standardize operations, which includes creating process metrics (KPIs, SLAs) for measuring success.- Responsible for the management of the STS Team costs, adherence to the budget and delivering the target savings. Show less

Prague, Czechia

Responsible for the coordination and oversight of the Record to Report (R2R) activities managing a team of 125 full time employees with 10 direct reports (Intercompany, Treasury, Master Data, Time Entries, Travel & Expenses).Key responsibilities:-SOX process owner for all processes from the Accounts Payable and Expense departments. Main responsible person for the departments results in external/ internal audits and SOX reviews.-Coordinating with the team leaders the transitions/… Show more Responsible for the coordination and oversight of the Record to Report (R2R) activities managing a team of 125 full time employees with 10 direct reports (Intercompany, Treasury, Master Data, Time Entries, Travel & Expenses).Key responsibilities:-SOX process owner for all processes from the Accounts Payable and Expense departments. Main responsible person for the departments results in external/ internal audits and SOX reviews.-Coordinating with the team leaders the transitions/ migrations of any of the payable processes.-Regional process lead for the Finance Transformation of the P2P functions. Key point of contact for the new system implementation.-Responsible for ensuring the resolution of the P2P issues and maintaining adherence to policies and standard operating procedures for the P2P functions. -Recommending process improvements relating to P2P processes in order to achieve P2P best practices. Recognizing opportunities for improvements to procedures and practices by pro-actively offering ideas and solutions. -Preparing team´s KPIs and reviewing trends analysis of P2P issues and ensures action plans have been implemented to address delays, training gaps and/or inaccuracies.-Participating in regular governance meetings with the functional owners (Finance, Supply Chain Management) and business units to discuss department’s SLA compliance. -Providing feedback to stakeholders on the status of the P2P operations in coordination with any critical deadlines, close calendars and applicable business objectives through the management governance calls.-Creating a development plan for the four P2P team leaders. Coaching and mentoring the team leads through 121 meetings and feedback sessions. Show less

Praga, República Checa

Responsible for the coordination and oversight of all the Procure to Pay (P2P) activities under Sarbanes-Oxley (SOX) processes ensuring the critical business objectives, deadlines and closing schedules are adequately planned and met. Managing a team of 75 full time employees (Procurement, Accounts Payable, Travel and Expenses, Goods Received and Vendor Master Data teams). Key responsibilities:-SOX process owner for all processes from the Accounts Payable and Expense departments… Show more Responsible for the coordination and oversight of all the Procure to Pay (P2P) activities under Sarbanes-Oxley (SOX) processes ensuring the critical business objectives, deadlines and closing schedules are adequately planned and met. Managing a team of 75 full time employees (Procurement, Accounts Payable, Travel and Expenses, Goods Received and Vendor Master Data teams). Key responsibilities:-SOX process owner for all processes from the Accounts Payable and Expense departments. Main responsible person for the departments results in external/ internal audits and SOX reviews.-Coordinating with the team leaders the transitions/ migrations of any of the payable processes.-Regional process lead for the Finance Transformation of the P2P functions. Key point of contact for the new system implementation.-Responsible for ensuring the resolution of the P2P issues and maintaining adherence to policies and standard operating procedures for the P2P functions. -Recommending process improvements relating to P2P processes in order to achieve P2P best practices. Recognizing opportunities for improvements to procedures and practices by pro-actively offering ideas and solutions. -Preparing team´s KPIs and reviewing trends analysis of P2P issues and ensures action plans have been implemented to address delays, training gaps and/or inaccuracies.-Participating in regular governance meetings with the functional owners (Finance, Supply Chain Management) and business units to discuss department’s SLA compliance. -Providing feedback to stakeholders on the status of the P2P operations in coordination with any critical deadlines, close calendars and applicable business objectives through the management governance calls.-Creating a development plan for the four P2P team leaders. Coaching and mentoring the team leads through 121 meetings and feedback sessions. Show less

Praga, República Checa

Accounts Payable Team Leader for South Europe (Spain, Portugal, Italy, Malta & Greece), Benelux (Belgium, Netherlands & Luxembourg) and Turkey from office based in Regus Prague Services Centre (managing 13 employees). Key responsibilities:-Coordinating and managing the day to day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Responsible for correct invoice processing, timely execution of payments to suppliers… Show more Accounts Payable Team Leader for South Europe (Spain, Portugal, Italy, Malta & Greece), Benelux (Belgium, Netherlands & Luxembourg) and Turkey from office based in Regus Prague Services Centre (managing 13 employees). Key responsibilities:-Coordinating and managing the day to day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Responsible for correct invoice processing, timely execution of payments to suppliers, processing of travel and expenses.-Recognizing opportunities for improvements to procedures and practices by pro-actively offering ideas and solutions. -Motivating, coaching and developing the team to maximize performance and delivery of a high quality service. -Setting team and individual goals (KPIs). Review, evaluation and monitoring team/ individual performances. Provide feedback through regular appraisals, counseling/feedback sessions.-Replacing Department Manager every time it is requested.-Organizing conference calls to related parties to update on the P2P status.-Training programs for new hires and trial period assessment.-Coordinating and monitoring the migration of Accounts Payable Operations (EMEA) from Prague to Manila. Cooperation with Regus and Manila project managers.AWARD BEST EMPLOYEE OF THE YEAR IN 2010 Show less

Dublin

Team Leader for Citibank Madrid branch based in Citigroup Dublin Services Centre (managing 4 full time employees). Responsible for the input and authorization of High Value Transactions (SWIFT transfers) in EUR and Foreign Currencies for Global Financial Institutions, Corporate Clients and Citibank Entities. System migration from Madrid to Dublin in April-May 2006. Key responsibilities:- Supervising team functions: prioritization of EFTs processing according to cut off times, account… Show more Team Leader for Citibank Madrid branch based in Citigroup Dublin Services Centre (managing 4 full time employees). Responsible for the input and authorization of High Value Transactions (SWIFT transfers) in EUR and Foreign Currencies for Global Financial Institutions, Corporate Clients and Citibank Entities. System migration from Madrid to Dublin in April-May 2006. Key responsibilities:- Supervising team functions: prioritization of EFTs processing according to cut off times, account reconciliation, completion of start/end of day checks and controls, booking and processing FX deals, netting transfers, customer and internal queries resolution, error investigation, problem solving and legal compliance with Bank of Spain/Italy. -Setting team members goals. Review and evaluation of team and individual performances (appraisals). -Organizing Quality Circle Meetings-Reviewing documents for internal and external audits.-System innovation through software development (UAT).-Reporting/Communication with management. Cooperation with credit team, customer service and treasury department.CITIGROUP STAR AWARDS: JUNE 06, MARCH 07 AND NOVEMBER 08 Show less

Full time internship in Accountancy Department. Accountancy entries and overheads reduction tasks, organizing and supervising timetables and management reporting.

Certified Scrum Master

Global Mba

Six Sigma Green Belt

Prince 2 Foundations

Certificate In Applied Financial Services

Business Administration And Management, General

Business Administration And Management, General