Sergio Arango Email and Phone Number

-Acting merchandise director for several leased and non-leased vendors in the woman's ready to wear department that generate a total of 30m annually combined. Key brands included Aqua, Splendid, James Perse, French Connection, Guess, and Cynthia Vincent. -Recruit, develop, and retain support professionals that represent the Bloomingdale's brand.Managed a team of 8 direct reports that include supervisors and managers in training.-Partner with the sales managers to maximize sales opportunities by leveraging Bloomingdale's core values while executing senior level merchandising strategies.-Review product and allocations per vendor to discuss actions plans with buying teams to ensure consistency with shipments and stock levels on hand.-Responsible for driving superb execution of markdowns, return to vendor merchandise, all damages, jobouts, and correct signage for any events or activities.-Participate proactively in seasonal shortage reduction strategies with in-store loss prevention team.-Organized several stockrooms to keep merchandise clean and readily available for the internal customer in an effort to drive sales, manage inventory control, and increase customer service.-In charge of stock inventory execution in areas of responsibility.

-Manage overall operations of a 40k sq. ft. fashion store that generated 40m annually consisting of women’s and men’s apparel, shoes, accessories, and personal shopping.-Successfully planned, achieved, and exceeded quarterly and yearly budgets through report analysis, merchandising skills, and driving high company standards. -Recruited, trained, and managed a total of 200+ staff that include assistant brand managers, visual managers, supervisors and retail associates.-Assisted in the operational overview within several store openings in the U.S. that includes New York, Chicago, and Las Vegas.-Worked closely with management to build strong customer service techniques for staff through training, workshops, and feedback.-Held several conference calls weekly with head office and senior management to discuss floor lay-outs, planned activities, overall business performance, inventory, and loss prevention.-Participated in several store opening throughout the United States.

-Assisted in the opening of the NY flagship location.-Hired, Trained and developed staff to execute all back of house procedures according to brand expectations and deliver high standards.-Strategically planned, organized, and set-up all stock room and cash office routines and procedures.-Monitored and created shipment procedures with management to ensure all product was presented on the shop floor to maximize selling opportunities.-Communicate daily with warehouse to ensure all merchandise and shipping procedures were in compliance with store and company standard.-worked closely with quality control team to identify, communicate, and create a solution for faulty or re-called merchandise.-Maintained constant communication with head office team to ensure correct allocations were sent to store.-handled all shop-fitter related issues and responsible for any in-store deliveries

-Worked in 2 flagship locations in the NYC area as an Operations Manager.-Worked closely with store management and head office to achieve planned sales and SPH goals on a weekly and quarterly basis.-Planned and organized Stockroom and cash office routines.-Influenced, with the support of senior managers, in store function plans that supported better management of planned hours to increase profitiablity.-Supported the Human Resource team in meeting staff levels and hiring need.-Used Profit and Loss reports to manage controllable costs in store.-Supported in several store openings within NY to help create structure and routines for both Stockroom and Admin.