Sergio Cano Email & Phone Number

Madrid, Comunidad De Madrid, España

Madrid, Comunidad De Madrid, España

Barcelona, Catalonia, Spain

Job functions: Account Management, Sales B2B & Project management *Built productive relationships with hotel chains partners analyzing portfolios ensuring they offer the best supply in order to increase revenue*Managed Recovery Covid19 action plan project for key chains accounts with positive impact in portfolio KPIs

Barcelona Area, Spain

Job functions: Business development, Account management, Sales B2B & Project management *Drove vacation rentals segment development through a combination of optimizing revenue of existing accounts and the acquisition of new partners.*Organized events and webinars to engage with partners helping in the vacation rentals segment success within the company

London, Reino Unido

Job functions: Sales & Project executive *Handled new partnerships onboardings*Delivered training on how to use Booking.com tools ensuring they offered best supply and availability*Hit and exceeded department KPIs

London, Reino Unido

Job functions: Customer Service, Travel agent & Project executive *Resolved guest requests handling hard problems and complaints offering high levelof customer service*Executed customer satisfaction project that helped to increment the customer success team KPI

Madrid Y Alrededores, España

BBVA bank customer service.Responsibilities Inbound customer consultant delivering world-class costumer service, attending in Catalan and Spanish. Engaging with customers attending their needs. Offering services such a transfers, bills and payments operations, credit cards consultations, updating details and many other. Booking appointments for customers with their personal bank office manager. Dealing and resolving customers queries. Selling a range of banking, credit cards and saving products. Attending stores with breakdown of point-of-sale terminals. Dealing and resolving bank website customer issues.

Madrid Y Alrededores, España

Web series (In pre-production)Responsibilities *Making concept, storyline, synopsis and definition of the characters.*Writing the script for the 5 chapters of the web series. *Making a production board and production strip.*Identifying locations and costumes breaking down the script.*Preparing a web series budget.*Defining the principal photography and design.

Madrid Y Alrededores, España

Supervivientes (Survivors U.K) for Telecinco Channel.Responsibilities * Booking travel and accommodation for contestants and guests. * Organizing the schedules coordinating the technical and artistic team. * List/archive videos and organizing the tapes in the office. * Sourcing in the video archive for use in the edition for weekly show. * Sourcing items, such equipment, props and costumes. * Backstage organisation, requesting catering. * Booking taxis and planning the departure time for all the guests. * Assisting with duties on and off set.

Barcelona Y Alrededores, España

Telecinco digame? (quiz show) for Telecinco channel (Mediaset group)Responsibilities* Organizing and coordinating the technical and artistic team, making a daily schedule. * Booking travel for all the tv presenters daily. * Sourcing resources and equipment needed for the daily show breaking down the script. * Registering in the database a profile of all the contestants in the show. * Backstage organisation, requesting daily catering. * Assisting with duties on and off set.

Degree, Cinematography And Film/Video Production

* Tv production * Cinema production * Theater production * Radio production

English Intermediate Level Course

Vocational Training, Social Work

High School, High School/Secondary Diplomas And Certificates