Sergio Guevara Email & Phone Number

As a Customer Support Agent at UENI Ltd, I provide excellent service and support to small and medium-sized businesses that use our online platform to create and manage their websites. I help them optimize their online presence, troubleshoot any issues, and answer their queries through email, chat, and phone.I have a strong background in English language and literature, as well as business communication and marketing. I leverage these skills to create engaging and effective content for our customers, as well as to communicate clearly and professionally with our internal and external stakeholders.Before joining UENI, I spent over four years at Gradehacker, a company that offers academic support and guidance to adult students. I started as a Student Consultant, writing and editing academic papers on various topics, and then became the Director of Student Success, leading and inspiring a sales team, monitoring account health, and driving innovation through email and Saas campaigns. I am passionate about empowering adult students and making education accessible and transformative.I am looking for new opportunities and challenges that will allow me to grow and contribute to the success of a company that values customer satisfaction, innovation, and education. Let's connect and drive positive change together!

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  Universidad Arturo Michelena

  English Language And Literature, General