Sergio Fausto Email & Phone Number

Whittier, Ca, Us

Whittier, Ca, Us

Glendale, California, United States

Orange County, California Area

Transferred over to the Kaiser Orange County Sales & Marketing office in September 2016.

Santa Fe Springs, California

Santa Fe Springs, Ca

• Planned and participated in open enrollment meetings, new hire orientations and special purchaser events to actively influence employees to enroll.• Established and maintained effective customer relationships while servicing a diverse book of business.• Served as liaison to other departments to provide current information to support brokers and clients.• Was in charge of initiating renewal process (Rate Quote Requests, Purchaser Advice, RHUB).• 6 years experience helping to manage a 10,000 + member book of business.• Effectively managed all aspects of the renewal process including administration functions, negotiations and customer presentations. • Cultivated and maintained successful broker and employer relationships.• Ensure that account data is current, accurate and complete on internal computer systems (SalesConnect).• Stay current on industry and competitor trends, and apply knowledge of marketplace to account planning processes.• Negotiated with pricing and senior management on effectively using internal investment funds.• Prepare and present group specific Prevention and Lifestyle Risk report data to purchasers and consultants.• Develop strategies to develop and implement efforts to retain and gain new enrollment. • Assist in interviewing and training part time employees (enrollers).

Santa Fe Springs, Ca

• Conducted purchaser meetings and presentations to actively influence employees to enroll.• Analyzed open enrollment opportunities and proposed options to maximize KP's visibility.• Tracked and monitored open enrollment activity.• Initiated or identified opportunities outside of open enrollment to engage with members and potential members to ensure understanding of Kaiser Permanente.• Developed strategies with account managers for acting on opportunities and evaluating successes.• Communicated purchaser issues and competitive data to account manager.• Remained current on industry, customer and competitive trends.