50+ large scale projects delivered as team leader - CTO12+ years of experience as IT manager 2M+ USD annual budget and leading 50+ professionals.400+ requirements delivered as project manager / team leader99.99% IT service availability KPI Proven expertise in software engineering, project management, team management, strategy and business development, digital transformation, IT solution design and implementation, application integration, IT operations, DevOps and infrastructure management. Demonstrated leading and management capabilities applied into highly competitive environments across different industries. 12+ years of experience as team leader with successful on-time deliverables and valuable outcome. 10+ years of experience as IT manager with more than 2M USD annual budget and leading 50+ professionals. Excellent background as a proficient problem-solver, able to fit business and technical restrictions into workable solutions within time and cost. Customer oriented focus with creative solution proposal and delivery. Good communication, fast learning, flexibility and team developing skills applied to dynamic environments.
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It ManagerGrupo Autogas Feb 2018 - Feb 2024ColombiaResponsible for IT operation and engineering nationwide with 40 points of sale and 2 administrative offices, supporting business to achieve sales of 200MUSD per year. Project implementation for digital transformation focused on business development and efficiency of organizational processes. Business architecture, process engineering, solution development, incorporation of new technologies such asAnalytics, IoT, RPA, cloud computing, mobile development, application integration (broker) in order to materialize the business strategy. Leading software development with .NET, NodeJS, React, Android, PHP, Sharepoint, Power BI, Powerapps, Power automate, Azure and many other technologies.Implementation and adoption of agile methodologies and good practices for processes, data,applications and technology management.Operation, modernization and expansion of on-premise, virtualized and public cloud IT infrastructure. -
Enterprise ArchitectPersonalsoft Aug 2017 - Feb 2018ColombiaConsultant - Business Architect in projects for B2B customers XM, IAC, Internexa, Grupo Éxito, applying TOGAF 9.1, COBIT, ITIL, eTOM reference frameworks. Organizational strategy consulting, definition of IT governance, business process architecture, incorporation of agile methodologies, data architectures and information systems. -
It Integration Lead / Oss Middleware ManagerTigo Colombia Apr 2012 - Jun 2017Medellin, ColombiaIT Leader/Manager responsible for software development teams (Integration, Provisioning, BSS/OSS, converged solutions). Leading critical software implementation projects, managing 2M USD annual budget, 50+ professionals, 5+ vendors, 200+ IT requirements attended per year. Major fault and crisis management experience. Recognition for the implementation of industry’s best practices, management tools, agile initiative, cutting-edge tech and continuous improvement thinking.Highlights: Field Operations platform implementation (CLICK). Oct 2015 – March 2017. Successful CLICK software integration and deployment into TIGOUNE IT ecosystem for fixed network field operations nationwide (supporting 6 CRM systems). Technical lead and sponsoring role in the project.Next generation TV project deployment. Mar 2016 – June 2017. Advanced hybrid (cable/IP) TV service implementation integrating TIVO, Cubiware, Verimatrix platforms into IT ecosystem. IT lead role.Satellite TV (DTH) product implementation. Nov 2015 – January 2017. Technical lead and sponsoring role in the project. Telecom Provisioning system implementation (FUSE). Jan 2016 – June 2017. Successful provisioning platform deployment based on Red Hat Fuse ESB. Highly available custom-made provisioning system designed and built in-house. Team lead and architect role. High performance DB (MDM). Feb 2106 – May 2017. Design, build and deployment of high performance data and integration layer for digital IT transformation using CouchBase NoSQL platform. Team lead, planner and sponsoring role.2014 FIFA World Cup video streaming service implementation. Feb 2014 – June 2014. Solution integrated with Akamai CDN, Verimatrix DRM, RedHat LDAP, SAML Auth and PHP portal. Project manager role. Custom transactional IVR system. Development and implementation of new generation IVR for home, B2B and mobile customer segments based on Asterisk HA deployment. Customer support system (SMNET). -
Project ManagerUne Aug 2007 - Apr 2012MedellinIT solution and telecom service rollout through project lifecycle (planning, analysis, design, development, implementation, evaluation and support/maintenance). Highlights: IPTV design, implementation and service rollout (2009-2011) supporting more than 200K subscribers; content and application strategy deployment for digital TV (2010-2011); over the top TV service development and launch (2011). CAS/DRM platform implementation. IPTV Set top box vendor integration. Telecom product and catalog technical development for business units. Fixed Network management system implementation using HP and open source software. -
Analyst - It ProfessionalEmtelco S.A. Aug 2006 - Aug 2007MedellinPerformed analysis, design and implementation of network management system needed to monitor Internet and data connectivity services. During his work approached iterative software development process using UML, Java technologies, SOA, W3C Web standards, Oracle and PostgreSQL databases. Analyzed performance variables and studied alarms for several telecom platforms. Provided technical support services and participated in system maintenance activities. -
Software Analyst - Elearning System IntegratorSena (Biggest Educational Institution In Colombia) Sep 2005 - Aug 2006Medellin, ColombiaAdministered e-learning platform deployed for technical/practical education hosted by government organization at regional level, coordinated personnel, managed teacher and employee groups. Trained and advised about LMS (learning management systems) implementing and handling for the content creation and virtual group tuition. Application development to support education processes, Oracle/MySQL database administration. He also participated as a member of learning environments team. -
Web Developer / Analyst / System AdministratorNational University Of Colombia Feb 2004 - Sep 2005Medellin, ColombiaManaged academic extension project called REUNA. Obtained web application development experience, handled personnel coordination during project execution. Succeeded designing computer platform solutions along with software architecture deployment. Also performed server administration tasks on BSD, Windows OS and managed information assurance activities.
Sergio Gaona Skills
Sergio Gaona Education Details
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Grading 4/5 -
Uniminuto University - ColombiaProject Management -
The University Of Texas At AustinEntrepreneurship/Entrepreneurial Studies -
Coursera - University Of Maryland College ParkEntrepreneurship/Entrepreneurial Studies
Frequently Asked Questions about Sergio Gaona
What is Sergio Gaona's role at the current company?
Sergio Gaona's current role is CTO - IT Manager - Delivery Manager.
What schools did Sergio Gaona attend?
Sergio Gaona attended Universidad Escuela De Administración Y Finanzas Y Tecnologías, National University Of Colombia, Uniminuto University - Colombia, The University Of Texas At Austin, Coursera - University Of Maryland College Park.
What skills is Sergio Gaona known for?
Sergio Gaona has skills like Project Management, Software Development, Telecommunications, Team Leadership, Mysql, Program Management, Agile Methodologies, Software Engineering, Soa, Process Improvement, Business Development, System Architecture.
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Sergio Gaona
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Sergio Gomez
Quality Excellence | Lean Manufacturing | Kaizen | Continuous Improvement | Lssbb | Supplier Management | Cost Reduction | Increase Productivity | Industry 4.0 Software.Medellín -
Sergio Gaona
Bucaramanga -
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