Sergio Gil Email & Phone Number

Atlanta Metropolitan Area

Serve as IT Manager and Development Lead for a Customer Order Alignment project. Oversee the activity of up to 24 associates and consultants tasked with development and analysis.Manage daily operation of development team, working closely with managers and project managers to oversee development projects throughout all lifecycles; maintain responsibility for task assignment, team and status meeting facilitation, system technical designs, code construction, and project emergency management.Collaborate with managers, business stakeholders and key technical personnel to define long-term goals, develop strategic plans, identify key success factors, set priorities, and allocate resources.Direct technical team efforts to resolve internal and external application-related issues, including oversight of appointed vendor management; identify/implement process improvements and “best practices.”Managed team transformation from a waterfall menology to an Angle team structure.Implemented XP programming practices for multiple product teams. Pair Programming, Test Driven development, sprint planning.Monitor/evaluate infrastructure and equipment, recommending upgrades and redesigns for optimal functionality.Interview technical candidates, conduct performance reviews, manage training, and mentor team members.

Serve as IT Manager and Development Project Team Lead for Inventory Management systems. Oversee the activity of up to 25 associates and consultants tasked with development and analysis.Manage daily operation of development team, working closely with managers and project managers to oversee development projects throughout all lifecycles; maintain responsibility for task assignment, team and status meeting facilitation, system technical designs, code construction, and project emergency management.Collaborate with managers, business stakeholders and key technical personnel to define long-term goals, develop strategic plans, identify key success factors, set priorities, and allocate resources.Design and constructed Restfull services Lead meetings with Team Leads to review/assess status, identify roadblocks, and manage overdue tasks.Develop formal procedures and evaluation metrics to better manage new development and fix/repair work.Monitor/evaluate infrastructure and equipment, recommending upgrades and redesigns for optimal functionality.Interview technical candidates, conduct performance reviews, manage training, and mentor team members.Key Accomplishments:Function as technical and functional team lead of a project team of 8 developers. Responsiblities included the conversion and upgrade of the store side design systems PC from a Windows 98 platform to the Windows XP platformRedesigned and developed the Special Services Virtual Register system using Java and a Struts framework to support transition of private label credit card processing from GECC to CCS.Created and executed QA testing plans for new store-side applications and additional system functionality measurements for legacy systems.

Perform technical team lead functions for Special Order and Services system, a Siebel application user interface integrated with legacy systems to calculate tax, add and maintain customer information and accept payment using existing POS System.Defined project requirements with key stakeholders and developed technical business requirements.Identified project tasks, performing work breakdown structures with project teams, prioritizing/scheduling project activities, and setting baseline and milestones for tracking and reporting; established programming specifications and monitored team activity.Led testing processes, developed fixes, and re-factored; followed/enforced change management practices.Acted as point of contact for requests from outside development group; collaborated with other internal development teams.Key Accomplishments:Directed the functional, technical and integration analysis of a Java-based point-of-sale application for refund, credit and taxation payment processes for product ordering system; utilized Struts framework and a Sax2 parser for incoming XML data.Recognized for managing a technical team in the development of an automatic payment collection process for an e-commerce application.

Created and implemented a packaging system to fulfill e-commerce orders from existing stores, including developing scan gun system using C++ that would scan items as they where packaged and created a package invoice. Analyzed, developed and tested programs for global and Y2K conversion of an Informix 4GE Special Services system.

Created a Perl application to track call type and resolution in order to report calling patterns. This aided in identifying the root cause of problem and providing information on issues to technical support teams. Supported and maintained help desk programs. Responsibilities included trouble-shooting and correcting errors within labor management network and product order systems.

Bachelor Of Science, Information Systems

Associate Of Arts And Sciences - Aas, Computer Information Technology