Sergio Gil Email & Phone Number

Atlanta Metropolitan Area

Serve as IT Manager and Development Lead for a Customer Order Alignment project. Oversee the activity of up to 24 associates and consultants tasked with development and analysis.Manage daily operation of development team, working closely with managers and project managers to oversee development projects throughout all lifecycles; maintain responsibility.

Serve as IT Manager and Development Project Team Lead for Inventory Management systems. Oversee the activity of up to 25 associates and consultants tasked with development and analysis.Manage daily operation of development team, working closely with managers and project managers to oversee development projects throughout all lifecycles; maintain.

Perform technical team lead functions for Special Order and Services system, a Siebel application user interface integrated with legacy systems to calculate tax, add and maintain customer information and accept payment using existing POS System.Defined project requirements with key stakeholders and developed technical business requirements.Identified.

Created and implemented a packaging system to fulfill e-commerce orders from existing stores, including developing scan gun system using C++ that would scan items as they where packaged and created a package invoice. Analyzed, developed and tested programs for global and Y2K conversion of an Informix 4GE Special Services system.

Created a Perl application to track call type and resolution in order to report calling patterns. This aided in identifying the root cause of problem and providing information on issues to technical support teams. Supported and maintained help desk programs. Responsibilities included trouble-shooting and correcting errors within labor management network.

Bachelor Of Science, Information Systems

Associate Of Arts And Sciences - Aas, Computer Information Technology