I am aspiring to be a System Administrator or IT Support Specialist. I have earned a Bachelor of Science in Computer Information Systems. I have also earned Google certificates that increased my confidence, skills, and experience that are a perfect match for the needs of your company. My specialty lies in troubleshooting hardware and software problems. Additionally, I have experience in ticketing software, creating networking, and managing systems. I have the ability to stay up-to-date on the changes in technology in order to determine which upgrades benefit the company and keep the systems running efficiently.I have the fundamental knowledge, experience, and skills in various operating systems, hardware, and software that keep an IT department functioning. I have experience in conducting maintenance, installing updates, creating backups, handling confidential data, and managing accounts.I am bilingual and my communication skills in both English and Spanish give me the ability to explain the functions of the computer system in a way that anyone can understand. I am team oriented but I also possess the ability to work alone or with minimal supervision, while still being able to meet deadlines and providing a great representation of the company. I have an outstanding background in organization, problem solving, time management, attention to detail, and customer support. I am also successfully able to adapt to rapidly changing environments while continuing to provide excellent and professional service even under stressful situations in order to build trust and long lasting relationships with clients. I am a passionate candidate seeking to grow and develop skills and knowledge alongside the organization.