Sergio Montero Email & Phone Number

With over 25 years of work experience in various industries and sectors, I am a seasoned professional with expertise in human resources, business management, and recruiting. My mission is to provide high-quality outsourcing services to clients across Costa Rica and Panama, while fostering a culture of excellence, innovation, and collaboration among my team. I value diversity, inclusion, and social responsibility, and I seek to leverage my global perspective and local insights to create positive impact in the communities I serve.As the Managing Partner at PNGLA, a leading outsourcing company in payroll, personnel administration, and talent acquisition, I oversaw the strategic direction, operations, and growth of the business in Costa Rica and Panama. I managed a portfolio of over 100 clients, ranging from small and medium enterprises to multinational corporations, and delivered customized solutions that met their needs and expectations. I also led a team of over 200 employees, providing them with coaching, training, and mentoring to enhance their performance and professional development. Some of my achievements include securing a large contract with a major telecommunications company, increasing the revenue by 35% in 2021, and implementing a new CRM system to improve customer service and retention. I also initiated and participated in several corporate social responsibility projects, such as supporting local schools, charities, and environmental initiatives.