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Steering NTT DATA's Consumer Goods, Manufacturing, and Retail practice, my leadership has been pivotal in crafting strategies that bolstered client diversification and sparked a 40% growth in profitability. Our team's commitment to delivering elevated service value and optimizing delivery models resulted in a remarkable 60% revenue increase in 2023.With a solid track record of fostering enduring partnerships, my expertise lies in building and overseeing a portfolio of significant clients and services. My approach interlaces comprehensive industry knowledge with a keen focus on customer relationship management and manufacturing process improvements, ensuring our clients are at the forefront of digital transformation.Global experienced professional with over 20 years of experience in IT, 20 years in SAP with enterprise architecture, solution architect, integration architect, program and project management, service delivery roles across several industry sectors including Fast Moving Consumer Goods, Manufacturing and Distribution, Retail, Government, and Telecommunications. Experienced Enterprise Architect and trusted advisor for the CIO, IT Leaders, and business executives to define strategic roadmaps to achieve the enterprise business objectivesSAP Solution Architect with strong focus on new technologies SAP HANA, BI Analytics, Fiori, Smart Business Executive Edition, and traditional SAP Netweaver platform. with good understanding on ERP business processes, and SAP roadmap.Proficient leading innovation and evaluating new technologies for Business and IT strategic initiativesPassionate about delivering customers and users high quality solutions while managing expectations for on time, on schedule and on budget requirements, and introduce innovation to improve business processes through a collaborative business experience.Proficient delivering projects with a global service delivery model. Managing multi cultural teams consisting of functional, technical, infrastructure, PMO and change management resources. Robust experience on delivering SAP Application Management. Including people and services transition management. Deliver continues improvements via service improvement programs and process improvements, failure mode analysis process, and application rationalization.
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Principal Enterprise ArchitectSapFort Lauderdale, Fl, Us -
Executive Director, Practice Leader - Industry - Consumer Goods, Manufacturing And RetailNtt Data Europe & Latam Jan 2022 - PresentMadrid , Es• Developed strategy for industry consulting practice with plan to diversify current client base and achieve profitable growth of 40% YoY• Execute strategy to build and own portfolio of 6 clients across consumer products, manufacturing and retail.• Lead sales and financial operations for the sector increasing the revenue by 60% in 2023 and margin by providing higher value of services and optimizing delivery models• Developed strong relationship with new/existing customer and partners resulting on creating new opportunities and extending currents services.• Generated new business at strategic clients with value of 4M USD while collaborating with global and regional industry and technology leaders• Established COE for commercial applications solutions for the Americas servicing US and LATAM generating 3M USD per year -
Senior Director It North America & It Capability LeadFlorida Crystals Jun 2019 - Jan 2022West Palm Beach, Fl, UsDrive business value through partnership with enterprise functions and provide process leadership to deliver the business and IT strategyDelivered 3 year IT Strategic Plan for Sales & Marketing, Quality, and New Product Development aligned to business strategy with planned benefits of 4.5M USD by optimizing promotion trade spend, process automation, analytics, reduction of manual tasks, and improved user experience.Implemented new capabilities efficiently and effectively for Global Supply Chain to reduce the Freight costs by transforming current transportation management processes and systems to a cloud base solution that provided functionality to track freight costs and visibility to enhance the customer experience.Implemented new user experience initiative for operations plant maintenance to track labor and monitor maintenance activities for 5 refineries, impacting over 1000 new users leveraging SAP Hana Cloud Platform – Fiori to access S/4HANA.Deliver financial plan for IT North America service with 1.6% favorable variance, while enabling new services and reducing non-value software and hardware costs.Developed IT colleagues direct and non-direct reports to develop effective goals and personal development plans align to corporate strategy. -
Senior Director It Shared ServicesFlorida Crystals Jul 2016 - Jun 2019West Palm Beach, Fl, UsReporting to the CIO and part of the IT Leadership Team, Sergio leads the IT Shared Services group, whose mission is to enable business operations and innovation by providing a standardized, robust and agile infrastructure with exceptional business and technology services align with our corporate values.• Business and technologies expertise to support enterprise business applications, integrations and provide trusted advisory services on innovation - SAP S4HANA Core Modules, SAP and Non-SAP Applications - SAP and Non SAP Cloud Solutions - Application Integrations, Analytics, EDI - Release Management• Understand, own, and meet global/local business and infrastructure requirements - Feed infrastructure requirements into the ideation process, working collaboratively with our customers through the innovation lifecycle - Provide advisory services for ideas/business needs that come into the IT organization• Lead Shared Services Portfolio and Service Catalog initiative • Provide a robust and agile infrastructure that enables business operations and are the foundation to our business innovation platform - Leverage hosted/managed solutions and services to reduce complexity and total cost of ownership - Provide unified communications platform to enhance the user experience and employee collaboration• Manage talent and foster professional development to build a strong organization and continue to provide business value to the organization -
Director Of Enterprise ArchitectureFlorida Crystals May 2013 - Jun 2016West Palm Beach, Fl, UsReporting to the CIO and part of the IT Leadership Team, Sergio leads the Enterprise Architecture group, whose mission is to enable the organization to achieve business strategy and goals through technology and innovation.Key responsibilities: Design strategy and roadmaps to enable business and technology solutions to support the organization business goals. Collaborate with the IT groups to translate business needs into IT priorities and planned initiatives. Provide leadership and guidance on architecture, technical design and solution through the idea generation process and project lifecycle. Refine architectural principles to provide guidance on the use and deployment of all IT resources and assets. Lead innovation on Business Intelligence, evaluate and promote new tools for the business community. Promote architectural principles with business and IT groups. Certify compliance to the organization architecture principles. Manage vendor relationship for strategic initiatives.Special ProjectsSAP Simple Finance 2.0 – Lead co-innovation initiative with SAP to evaluate Simple Finance components and identify business value for S4/HANA (sFIN Fiori Applications, Smart Business Executive Edition (SBEE), BI Analytics)BI Self Service – Develop and execute strategy to transform the business user community from a transactional to analytical leveraging the currents assets and new BI tools (SAP HANA, BOBJ, Analysis for Office, SAP Lumira). Big Data – Precision Agriculture – Co-innovation project with SAP to evaluate the S4/HANA platform for Big Data, the initiative includes evaluating data collection, process/calculation, and visualization capabilities.User Experience (UX) – Explore and Evaluate business requirements to develop a strategy to improve user experience. The strategy takes in consideration user groups priorities, transactions, device requirements, and personalization (SAP Fiori, SAP, ScreenPersonas, NWBC) -
DirectorCapgemini Feb 2011 - May 2013Paris, France, FrSAP Delivery and Practice Development- Resource Management – Manage allocation of resources in the NSW region for SAP portfolio of work, responsible for SAP practice resource utilization, recruitment and talent management.- Business development – Work on presales activities, identifying new opportunities, leverage global capabilities to implement in the Australia local market, work closely with the Sales team- Partner Management – working closely with SAP to develop the relationship, identify opportunities and to collaborate on proposals- Learning & Development – Coordination of education activities for the SAP practice.Senior Service Delivery ManagerResponsible for the IT end to end delivery of SAP program of work, application management, and large infrastructure program of work for George Weston Foods. Program - AUD $ 2.5+MM and the AMS AUD $ 3.7MMProgram Manager- Manage portfolio successfully to deliver over 80% of the projects on time and on budget.- Coached project managers on how to include offshore team. This resulted in cost saving to the organization in terms of using a right mix of blended IT resources- Provided the solutions recommendation and options to help the senior management to prioritize the Implementation roadmap.- Collaborate with account executive, customer commercial manager, and customer PMO.Application Manager- Definition of standard procedures for incident management, problem management & enhancementsservices based on ITIL.- Successfully managed continuous improvements/enhancements- Achieved 99% of SLA for incidents and enhancements services.- Successfully deliver based on a distributed delivery model in AU & IN.- Introduce new procedures to improve customer satisfaction.- Develop communication improvement plans for offshore resources- Team size 40 FTEs (14 Onsite / 26 Offsite)- Transition between GWF SMEs and Capgemini staff.- Rebadged 19 GWF resources as Capgemini resources. -
Senior ManagerCapgemini 2009 - Feb 2011Paris, France, FrSAP Application Development Delivery Manager The Coca Cola Company • Manage FRICEW / RICEF objects for a global SAP implementation throughout the realization phase.• Define quality assurance procedures to ensure. • Responsible for estimating FRICEW objects• Define resource requirements for the project application development team• Prepare weekly reports on development objects to ensure that the delivery is on track and meet the delivery date.• Defined and lead Integration test strategy for interfaces for China Coca Cola Bottler• Team size 18 onsite / 20 Argentina delivery center / 30 India delivery centerSAP Enterprise Architect The Coca Cola Company • Evaluated and develop Proof of concept SAP CE (Composition Environment), SAP BPM, SAP BRM (Business Rules Management), BRFPlus (Business Rules Framework)and BRMS Connector to create a master data management solution (Customers, Materials, and Vendors). • Lead Document Management Service initiative (SAP DMS, Knowledge Provider, ArchiveLink).• Actively participate in the MDM stream to define business process for master data• Present to technical problems & solution to functional architects.• Work closely with BASIS and infrastructure team for system configuration and connectivity with Coca Cola bottlers environment and third party vendors. -
ManagerCapgemini 2006 - 2008Paris, France, FrSAP Interface Development Manager The Coca Cola Company • Develop project plan for global template interfaces• Responsible to manage interface development team• Monitor and track progress on interface objects• Work with the business to gather interface requirements• Lead interface workshops with functional teams to gather requirements and specifications• Define functional and technical specification templates• Provide solution and architecture guidelines for complex integrations• Team size 2 onsite / 2 delivery center (Argentina) / 4 delivery center (India)Integration Architect The Coca Cola Company • Evaluated SAP PI (Process Integration) 7.11 new capabilities and lead upgrade effort from 7.0, to 7.11 to improve performance and implement new tools.• Define canonical templates for business documents to be exchange within the integration landscape.• Define integration framework for an SAP global template.• Define test strategy for integration business scenarios.• Define integration approach with mobile solutions• Work closely with Coca Cola bottlers to implement the integration guidelines during localization. -
Integration ArchitectFlorida Crystals 2006 - 2006West Palm Beach, Fl, Us• Design and develop an integration solution between several instances of SAP and an external third party transportation company.• Responsible to lead enterprise integration platform migration from webMethods to SAP Exchange Infrastructure. • Developed project plan for interface development for external third party integration. • Defined project documentation standards (detail specification template and test case scenarios) and procedures (code migration process). • Developed project plan /roadmap for webMethods Integration Platform migration to SAP XI. • Prepare workshops for discovery phase (Interface Inventory, as-is interface analysis). • Developed technical design specification for SAP XI interfaces. • Configured File/FTP, IDOC, RFC, AS2 Adapters Communication Channels (Sender/Receiver scenarios). Developed maps utilizing SAP XI graphical maps solution and XSLT. -
Integration ArchitectEstee Lauder 2005 - 2006Integration Architect / Interface Development Manager Estee Lauder Corporation • Architect in the interface team for the Standard Modernization Initiative (SMI) project.• Responsible for development of integration architecture guidelines and templates for a global SAP implementation. • Developed project plan for architecture and interface development activities. • Responsible for the supervision of consultants, delegation of tasks, address of concerns and developing timely resolutions. • Defined SAP integration methods with the webMethods SAP Adapter. • Develop Interface template for integration for ORACLE using the JDBC adapter. • Developed standard interface template for FTP interfaces. • Defined interface code transport and migration process. • Performed interface code reviews. Identified Order to Cash interfaces with the SMI business process team.
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ManagerAdjoined Consulting 2000 - 2006Us -
Software DeveloperChannelwave 1999 - 1999Us -
Software DeveloperThe Screenhouse Inc 1998 - 1999
Sergio Nunez Skills
Sergio Nunez Education Details
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University Of MiamiMaster Of Business Administration (Mba) -
Boston UniversityComputer Science -
Universidad Metropolitana (Ve)Systems Engineering
Frequently Asked Questions about Sergio Nunez
What company does Sergio Nunez work for?
Sergio Nunez works for Sap
What is Sergio Nunez's role at the current company?
Sergio Nunez's current role is Principal Enterprise Architect.
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What is Sergio Nunez's direct phone number?
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What schools did Sergio Nunez attend?
Sergio Nunez attended University Of Miami, Boston University, Universidad Metropolitana (Ve).
What skills is Sergio Nunez known for?
Sergio Nunez has skills like Business Process, Integration, Erp, Sap, Enterprise Architecture, Project Management, Business Analysis, Program Management, It Management, Management, It Strategy, Business Intelligence.
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