Sergio Pena

Sergio Pena Email and Phone Number

People Leader & Developer @ Yum! Brands
Plano, Texas, United States
Sergio Pena's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Sergio Pena's Contact Details

Sergio Pena work email

Sergio Pena personal email

About Sergio Pena

Experienced Area Manager with a demonstrated history of working in the restaurants industry. Skilled in Catering, Food & Beverage, Customer Satisfaction, Hospitality Industry, and Franchising. Strong sales professional with a Bachelor of Applied Science (B.A.Sc.) focused in Information Technology from University of Phoenix.

Sergio Pena's Current Company Details
Yum! Brands

Yum! Brands

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People Leader & Developer
Plano, Texas, United States
Website:
yum.com
Employees:
7333
Sergio Pena Work Experience Details
  • Yum! Brands
    Yum! Brands
    Plano, Texas, United States
  • Restaurant Brands International
    Operations Partner
    Restaurant Brands International Apr 2024 - Present
    Toronto, Ontario, Ca
  • Flynn Restaurant Group
    Area Director
    Flynn Restaurant Group Mar 2021 - Dec 2023
    Independence, Ohio, Us
  • Npc International
    Area General Manager
    Npc International Aug 2016 - Mar 2021
    Leawood, Kansas, Us
    Provide leadership for 8 Pizza Hut Restaurant locations in the market with an annual sales volume of 6.7 million dollars.Ensure customer satisfaction, deliver restaurant controllable profit, and meet targeted flow-thru in each restaurant in market.Analyze financial and operation information on an ongoing basis to adjust business plans, labor requirements and operating costs. Identify and execute ongoing opportunities.Coach and train Restaurant General Managers, Assistant Managers, and Shift supervisors for operational excellence. Support national training initiatives and the process for new employee orientation, monitors training processes to ensure quality training of team members and managers.Manage staff, including hiring, disciplinary actions, and implementing processes to increase efficiency and reduce labor costs.
  • Npc International
    Area Manager
    Npc International Oct 2014 - Aug 2016
    Leawood, Kansas, Us
    Provide leadership for 8 Pizza Hut Restaurant locations in the market with an annual sales volume of 5.4 million dollars.Ensure customer satisfaction, deliver restaurant controllable profit, and meet targeted flow-thru in each restaurant in market.Analyze financial and operation information on an ongoing basis to adjust business plans, labor requirements and operating costs. Identify and execute ongoing opportunities.Coach and train Restaurant General Managers, Assistant Managers, and Shift supervisors for operational excellence. Support national training initiatives and the process for new employee orientation, monitors training processes to ensure quality training of team members and managers.Manage staff, including hiring, disciplinary actions, and implementing processes to increase efficiency and reduce labor costs.
  • Adf Companies
    Area Coach
    Adf Companies Jan 2009 - Sep 2014
    Fairfield, Nj, Us
    Provide leadership for 8 Pizza Hut Restaurant locations in the market with an annual sales volume of 7.2 million dollars.Ensure customer satisfaction, deliver restaurant controllable profit, and meet targeted flow-thru in each restaurant in market. Analyze financial and operation information on an ongoing basis to adjust business plans, labor requirements and operating costs. Identify and execute ongoing opportunities. Coach and train Restaurant General Managers, Assistant Managers, and Shift supervisors for operational excellence. Support national training initiatives and the process for new employee orientation, monitors training processes to ensure quality training of team members and managers.Manage staff, including hiring, disciplinary actions, and implementing processes to increase efficiency and reduce labor costs.
  • Adf Companies
    Restaurant General Manager
    Adf Companies Jan 2006 - Jan 2009
    Fairfield, Nj, Us
    Responsible for training, scheduling and overseeing the daily performance for employees and operations.Responsible for the inventory levels for consumables, cash management. Responsible for interviewing, selection and training of new candidates for various operations at the restaurants, including cooks, cashiers, and customer service positions.Provided constant feedback to management and continued initiatives for business improvement to increase revenue for overall restaurant performance.Liable for overall presentation and success on current shift. Promoted professional restaurant image, including proper uniforms and appearance standards. Responsible for customer satisfaction; handling customer inquiries and conflict resolution for any issues.Ensured general cleanliness and maintenance of all areas and proper sanitary practices.
  • Adf Companies
    Assistant Manager
    Adf Companies Mar 2003 - Jan 2006
    Fairfield, Nj, Us

Sergio Pena Skills

Customer Service Restaurant Management Restaurants Inventory Management Hiring Customer Satisfaction Management Food Service Hospitality Food Food Safety Employee Training Catering P&l Food And Beverage Franchising Training Hospitality Industry Leadership P&l Management

Sergio Pena Education Details

  • University Of Phoenix
    University Of Phoenix
    Project Management
  • University Of Phoenix
    University Of Phoenix
    Information Technology

Frequently Asked Questions about Sergio Pena

What company does Sergio Pena work for?

Sergio Pena works for Yum! Brands

What is Sergio Pena's role at the current company?

Sergio Pena's current role is People Leader & Developer.

What is Sergio Pena's email address?

Sergio Pena's email address is se****@****nal.com

What schools did Sergio Pena attend?

Sergio Pena attended University Of Phoenix, University Of Phoenix.

What skills is Sergio Pena known for?

Sergio Pena has skills like Customer Service, Restaurant Management, Restaurants, Inventory Management, Hiring, Customer Satisfaction, Management, Food Service, Hospitality, Food, Food Safety, Employee Training.

Who are Sergio Pena's colleagues?

Sergio Pena's colleagues are John Clatterbuck, Hameed Ud Din Ahmed, Maureen Welch, Dennis Finnegan, Vaibhav Gupta, Corina Metternich, Dieter Mareike.

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