At Kerr Corporation, I made a significant career transition from outside sales to customer service.Leveraging my experience in outside sales, I was able to better understand the needs of our customers, medical professionals, and provide exceptional service with a passion for serving.As a member of the customer service department, I played a key role in increasing departmentefficiencies and achieving key performance indicators (KPI's) with my team. My dedication to customer satisfaction and my drive to constantly improve processes allowed me to make a positive impact on the department and the company as a whole.I am proud of the work I did while at Kerr Corporation and grateful for the opportunity to serve medical professionals with compassion and expertise. My experience in both outside sales and customer service gave me a unique perspective and allowed me to bring value to the team and contribute to the success of the company.

As a Territory Sales Representative at Grainger, I was responsible for managing and growing a specific sales territory by developing and maintaining relationships with existing and new customers. I utilized my strong interpersonal and communication skills to effectively understand customer needs and deliver tailored solutions to meet their business objectives.I was highly motivated to exceed sales goals and consistently achieved and surpassed my targets, making me a top performer within the company. My success can be attributed to my ability to generate new business through strategic territory planning and relationship-building efforts. I also utilized market knowledge and data analysis to identify new opportunities and stay ahead of competitors.

As a Branch Sales Representative at MSC Industrial Supply, I was responsible for developing andmaintaining relationships with key customers, executing sales strategies, and consistently achievingand exceeding sales quotas. Through my strong work ethic, excellent communication skills, and ability to understand customer needs, I quickly established myself as a top performer in the branch.After demonstrating my commitment to sales success, I was promoted to Outside Sales Associate,where I continued to excel. In this role, I was responsible for expanding MSC's customer base bygenerating new business and maximizing sales opportunities. I consistently exceeded my sales targets, consistently ranking among the top performers in the company. Through my strategic thinking and ability to build long-lasting relationships with customers.

Managed restaurant shifts, achieved daily sales goals, as well as developing an estimated sales plan. Learned to forecast and balance labor cost in order to meet or beat our projected weekly forecast.