Sergio Santos Email and Phone Number
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Sergio Santos is an innovative entrepreneur and accomplished executive with extensive experience in product development, business optimization, and sales analytics. Throughout his career, Sergio has worked with executives in the healthcare, online education, and timeshare industries, utilizing his expertise in technology to optimize product development and business operations. Sergio's experience in technology and product development eventually led him to become Chief Product Officer at Vacation Innovations. He joined VI in 2007 and has been instrumental in the company's success. Under his leadership, Vacation Innovations has achieved numerous milestones, including partnerships with private equity firms and various mergers, and generating over 5.25 billion dollars in lifetime recorded offers for the company's brands. Outside of work, Sergio is a former Junior Formula racer and a passionate fan of Formula racing. He enjoys spending time with his family, practicing watersports on Central Florida’s numerous lakes, and volunteering with local organizations. Sergio's drive, creativity, and commitment to excellence make him a highly respected leader in the business world.
Vacation Innovations
View- Website:
- vacationinnovations.com
- Employees:
- 105
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Chief Product Officer (Cpo)Vacation Innovations Dec 2018 - PresentOrlando, Florida AreaIn the role of Chief Product Officer, Sergio is responsible for development and growth of brands and products across the Vacation Innovations family of brands, in addition to full oversight of the company’s IT infrastructure. Following the acquisition of Holiday Systems International, Sergio has successfully led the integration of multiple IT systems between both organizations, while also working to enhance pre-existing HSI products and services.
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Vp Of Information And TechnologyVacation Innovations Jun 2014 - Dec 2018Orlando, Florida Area• Corporate executive providing leadership with C-level impact on IT development & operations.• Deployed a unified VOIP solution connecting national office locations seamlessly without business interruption.• Improved organizational collaboration, communication, security, and associate productivity by migrating the company to a global instance of Microsoft O365 (Email, Office, OneDrive, Teams, and SharePoint).• Integrated company data with Salesforce and implemented new products with the new platform reducing development efforts • Managed the development of a website farm with an ITIL approach, featuring over 150 custom sites.• Migrated all company systems to a cloud environment reducing maintenance costs and improving uptime. • Developed replication systems between sites for disaster recovery.
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Director Of Information TechnologyVacation Innovations Jan 2007 - Jun 2014Orlando, Florida Area• Oversaw all aspects of department management, managing staff, leading the company’s e-Commerce Strategy, and driving IT development.• Responsible for technical IT leadership for vacation industry e-business including planning, implementation, and support.• Managed relocation of company and collocation of the IT infrastructure.• Led development and implementation of a BI system.• Managed offshore development team in India and applications development on .NET framework and SQL database.• Led design and development of custom ERP system that helped to reduce labor overhead by 15 percent.• Implemented CRM system to manage leads and capture user and marketing campaign performance, integrating with accounting and checkout system.• Customized a paperless system, including the company’s first real estate online checkout system.• Redesigned the entire IT infrastructure, including the company’s online OTA system.• Managed PPC, SEO, social media, and reputation management.
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It ManagerEmbanetcompass Feb 2003 - Jun 2007Orlando, Florida AreaReorganized department to improve proficiency and customized Goldmine CRM system to improve efficiency by creating related tracking databases that fulfilled the software design gap and provided reports necessary to management team; increased department quality with QA monitoring program.Planned and implemented relocation of organization with just twelve hours of down time and implemented a centralized reporting system to improve efficiencies in Excel reports.Managed research and selection of call center for off-shoring solutions. -
Systems Integration ManagerMvs Market Research Jan 2002 - Jan 2003Responsible for integration of systems between Orlando and Venezuela branches for international market research company including design and implementation of Orlando branch network and CRM system.Management of and cultivation of new client relationships with senior level executives.Management of relations with offshore developers and development of a budgeting system.Research and implementation of all IT and Telecom services.
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It ManagerPrivacy Act Jan 2001 - Jan 2002Responsible for development of custom CRM software for privacy services company for credit card holders; established and managed outsourced offshore developers and led development and implementation of new Sales and CRM application.Created integration systems with the credit card companies to improve efficiencies and merged the data from all systems into one Data Warehouse; development of reporting systems.
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It ManagerHospital Ortopedico De Goiania Jan 1991 - Jan 1999Responsible for the design and implementation of the installation of entire IT infrastructure including design and development of Hospital Management System.Interim leadership in executive management capacities and staff training and coaching on new system.Led development of first online billing in the state and managed relationship with insurance providers.Developed a budgeting system and implemented new business procedures supported by IT systems to provide operations consistency.
Sergio Santos Skills
Sergio Santos Education Details
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Goias State University Of BrazilEconomic Science
Frequently Asked Questions about Sergio Santos
What company does Sergio Santos work for?
Sergio Santos works for Vacation Innovations
What is Sergio Santos's role at the current company?
Sergio Santos's current role is Chief Product Officer (CPO) at Vacation Innovations.
What is Sergio Santos's email address?
Sergio Santos's email address is se****@****ust.com
What is Sergio Santos's direct phone number?
Sergio Santos's direct phone number is 187767*****
What schools did Sergio Santos attend?
Sergio Santos attended Goias State University Of Brazil.
What skills is Sergio Santos known for?
Sergio Santos has skills like Leadership, Crm, Enterprise Software, Project Management, Business Analysis, Microsoft Sql Server, Business Process, Business Intelligence, It Management, Active Directory, Vmware, Microsoft Exchange.
Who are Sergio Santos's colleagues?
Sergio Santos's colleagues are Noelle Lajoie, Christopher Garcia, Vivien Papp, Sara Meola, Andrea Surprenant, Alex Scafuri, Lennin Arias.
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