Sergio Tinoco Email & Phone Number

Spearheaded operations and personnel for the Central America Desk at US Border Patrol Headquarters – LEOD – FOD.Allied with all Border Patrol sectors for the southern border and liaised with Foreign Operations Branches and the Government of Guatemala (GoG), Government of Honduras (GoH), Government of El Salvador (GoES), and Government of Panama (GoP) immigration leaders as well as DOS International Narcotics and Law Enforcement (INL) section and USBP HQ leadership.

Enabled the success of HQ-specific programs concerning law enforcement operations and intelligence collection and reporting.Implemented all binational training under all relevant Inter-Agency Agreements between CBP, GoG, GoH, GoES, and GoP.

Developed and led Central America and Mexico Desks processes at US Border Patrol Headquarters – LEOD – FOD.Created reporting mechanisms to present effective data to USBP HQ leadership, the CBP Commissioner, and the DHS Secretary to aid agreements between the US and Mexican governments.Oversaw and provided training on document identification, interviewing techniques, identifying migration patterns, passport verification, and airport security for three Mexican cities.Concurrently collected and analyzed data, field reports, and intelligence reports on emerging trends in traffic and in real- time concerning irregular migration issues at the US border and all impacted countries south of the US.Formed meaningful reports based on mission expertise for agency leaders, members of Congress, and White House staff.

Obtained a contractor for detention operations to provide services to Unaccompanied Children and Family Units at the RGV-Weslaco Station Centralized Processing Center due to the high volume of Rio Grande Valley Sector detainees.Spearheaded rewriting and incorporation of Statement of Work for operations concerning contracted monitor use for Unaccompanied Children and Family Units concerning showering, laundry services, and well-being activities.Created a safer workplace by deploying new services, allowing personnel to focus on the effectiveness of detention operations.Helped WSL shift operational control with McAllen Border Patrol Station of Zones 9 & 10 and Harlingen Border Patrol Station of Zone 13. Resolved loss of control of these areas and officer safety issues by offering dual operational control of the Remote Video Surveillance System updated in Zones 9, 10, & 13 to each zone’s neighboring stations.

Planned, initiated, oversaw, and advised the commander on battalion training at Sector Headquarters in Rio Grande Valley Sector.Represented the sector’s CPA and RGV Sector command staff, building strong relationships with Sector Management, Office of Border Patrol HQ Staff, foreign officials, and others.Created Operations Briefing Books for US VP Mike Pence, DHS Secretary Kirstjen Nielsen, Customs and Border Protection Commissioner Kevin K. McAleenan, Chief of the US Border Patrol Carla Provost, and other officials and dignitaries.Drafted training presentation targeting GS-15s at Border Patrol Headquarters to develop their Executive Core Qualifications.Built Chief Padilla’s Open Forum with all First Line Supervisors in the RGV Sector to discuss vision, BP strategy, and metrics.Built coalition with Chief Padilla, Deputy Ortiz, and RGV Veterans Affairs facilities director and associate director to begin a support network for 898 military veterans at RGV Sector, which had no Veteran’s Program or liaison.

As primary law enforcement officer and first-line supervisor for agents, headed operations and units to prevent noncitizens from entering the US illegally, apprehended individuals entering the US illegally, and led anti-terrorism measures in the Rio Grande Valley Sector.Added reference icon to supervisory stations for ESR Notification and reporting for the entire RGV Sector maintained by staff in Sector HQ, resulting in it being used at all Station Tactical Operations Centers.Assigned work on a geographical or shift basis by analyzing priorities, difficulty level, subordinates' capabilities, and key needs of Falfurrias Station, TX.Researched Garmin Rino GPS units at Harlingen Border Patrol Station, which pinpoint agents’ positions, allowing agents to send their locations to other users and navigate to other locations as needed.Studied the operating procedures manual for Arizona’s Joint Intake Operations Center to determine the best courses of action for application at RGV Sector.

Master Of Arts - Ma, Organizational Leadership, 4.0

Master, Organizational Leadership, Specializing In Human Resource Management

Bachelor, Business Administration