Sergio Tomassini

Sergio Tomassini Email and Phone Number

Project Manager | Claims | Organization | Operations | Outsourcing Manager | Operational Risk Manager | Compliance @ AIG
new york, new york, united states
Sergio Tomassini's Location
San Donato Milanese, Lombardy, Italy, Italy
Sergio Tomassini's Contact Details

Sergio Tomassini work email

Sergio Tomassini personal email

n/a
About Sergio Tomassini

Solid Project Management experience, first as organization analyst in the bank industry and then as Solutions Manager in the insurance environment, leading and implementing projects on Organizational change, Operations, IT, Outsourcing, Risk Management and Compliance, mainly in Claims area.International experience with EMEA South Zone responsibility (reporting to corporate HQ) and experience in managing/coordinating multi-functional teams (claims handlers, back office).Significant skills in analyzing and setting up easy implementation solutions for all organizational structures involved in the projects.

Sergio Tomassini's Current Company Details
AIG

Aig

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Project Manager | Claims | Organization | Operations | Outsourcing Manager | Operational Risk Manager | Compliance
new york, new york, united states
Website:
aig.com
Employees:
46350
Sergio Tomassini Work Experience Details
  • Aig
    Tpa Claims Governance Manager - Emea
    Aig Oct 2021 - Present
    Milan, Lombardy, Italy
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  • Quattroruote Professional
    Insurance Project Manager
    Quattroruote Professional Jan 2017 - Sep 2021
    Milan Area, Italy
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  • Aig Europe Limited
    Emea South Zone Vendors & Business Partners Services Manager
    Aig Europe Limited 2014 - 2016
    Milan
    Reporting to the EMEA Head, I lead for South Zone Countries on risk and compliance topics applied to third parties/outsourcers management:- assisting and advising on processes and related risk and controls methodologies;- assessing and monitoring third parties relationships’ risks (inherent/residual) and controls;- supporting and advising the business and top management in relation to on-boarding, monitoring and oversight of outsourcers/third parties management lifecycle, from engagement through to termination;
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  • Aig Europe Limited
    Claims Operations Manager | Express Claims Team Manager
    Aig Europe Limited 2012 - 2014
    Milan Area, Italy
    Head of Italy Claims Operations Unit, leading on transformation & special projects, outsourcing management, IT and operations, in the claims department. Management of the "Claims Service Desk", a back office team performing administrative activities such as first notification of loss and claims payments processing.Head of Italy Express Claims Adjusters Unit, managing a team of high frequency/low complexity multi line claims adjusters, by leveraging the organizational, operational and analysis/reporting skills developed in the previous long term experience as Business Solutions Manager.
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  • Aig Europe S.A.
    Claims Project Manager | Business Solutions Manager
    Aig Europe S.A. 2007 - 2012
    - Project management on all claims technological, organizational, operational, insourcing/outsourcing change initiatives- Delivery of high quality standards on claims processes/IT systems/operations "business as usual".- Management of operational risk and compliance on claims adjusting processes.- Audit visit delivery to claims outsourced service providers; referent on Group’s internal audits to claims department.In 2011-12, in addition to the above tasks, I also covered the role of AIG Italy Operational Risk Champion, responsible on mapping and assessing enterprise risks, building a start up risk management framework, implementing action plans of mitigation activities/controls. This role was cross functional on all Company areas, and not only targeted to Claims.
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  • Monte Paschi Asset Management
    Senior Organization Analyst
    Monte Paschi Asset Management 2005 - 2007
    - PMO activities- Project Management- Procedures maintaining and updating- Organizational analysis- Staffing and sizing- Audit points handling
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  • Rasbank (Now Allianzbank)
    Organization Analyst
    Rasbank (Now Allianzbank) 2004 - 2005
    - Migration of IT platform from BNL Investimenti to RasBank - Project management - IT test coordinator - procedures and processes mapping/updating- set up of a new helpdesk for financial advisors- offices layout designing based on working fluxes/processes
  • Banca Bnl Investimenti (Merged Into Rasbank In 2004)
    Ufficio Organizzazione E Sistemi - Analista
    Banca Bnl Investimenti (Merged Into Rasbank In 2004) 2002 - 2004
    - Project "from SIM to Banca"- New target IT system test coordination- IT outsourcing management- IT system issues ticketing/remediation activities- Training courses on new bank processes to Financial Advisors- Set up of a knowledge management mapping system
  • Banca Intesa Sp.A.
    Junior Organization Analyst
    Banca Intesa Sp.A. 2000 - 2002
    - IT migration project between Cariplo, Banco Ambrosiano Veneto and Banca Commercial Italiana- new holding's IntesaBci process and procedures manual - Organizational consulting services provided to parent product companies (Intesa Fiduciaria SIM) - Studies on a knowledge management strategy for the bank

Sergio Tomassini Skills

Insurance Risk Management Analysis Business Process Improvement Change Management Financial Risk Process Improvement Business Process Claim Claims Banking Negotiation Project Management Team Leadership Financial Analysis Training Enterprise Risk Management Management Consulting Business Strategy Program Management Management Internal Controls Compliance Process Engineering Problem Solving English Asset Management General Insurance Risk Risk Mitigation Sox Teamwork Due Diligence Claims Management Sarbanes Oxley Act

Sergio Tomassini Education Details

Frequently Asked Questions about Sergio Tomassini

What company does Sergio Tomassini work for?

Sergio Tomassini works for Aig

What is Sergio Tomassini's role at the current company?

Sergio Tomassini's current role is Project Manager | Claims | Organization | Operations | Outsourcing Manager | Operational Risk Manager | Compliance.

What is Sergio Tomassini's email address?

Sergio Tomassini's email address is ma****@****ilio.it

What schools did Sergio Tomassini attend?

Sergio Tomassini attended Università Commerciale 'luigi Bocconi', Liceo Scientifico San Donato Milanese.

What skills is Sergio Tomassini known for?

Sergio Tomassini has skills like Insurance, Risk Management, Analysis, Business Process Improvement, Change Management, Financial Risk, Process Improvement, Business Process, Claim, Claims, Banking, Negotiation.

Who are Sergio Tomassini's colleagues?

Sergio Tomassini's colleagues are Manjunath Gokul, Rahul Pednekar, 陈豪贤, Shivam Shukla, Mapule Nyakale, Mohit Tuteja, Robert Bruns.

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