Sergio Urraca Email & Phone Number

Seneffe, Walloon Region, Belgium

[New product development]• Planning of project team work, quality management, product validation activities.• Monitoring and controlling project work, comparing actual Vs planned, highlighting deviations, taking corrective actions, and proposing countermeasures to higher management.• Executing risk management strategies, quality control activities, procurement coordination.• Fostering interdepartmental collaboration; selecting the best approach to engage stakeholders; lead internal teams to achieve concrete goals.[Quality problem solving]• Analysis of quality problems in mass production using Ishikawa diagram, 6M, root cause analysis• Data gathering, investigation in unknown fields of expertise, analysis of real facts Vs biased opinions, drawing conclusions and suggesting the best course of action. Analysis of countermeasure effectiveness.

Brussels Area, Belgium

[Auris new generation project ]Major scale model change (3000 parts) involving 3 vehicle derivatives in Europe: sedan, hatchback, wagon.• Company master schedule definition considering sales launch activities, in-house die and tool schedule, design stages, supplier preparation lead times, vehicle trials and countermeasure cycles. Key point: take a neutral position judging the best outcome for the company.• Project deadline and milestone setting in a global scale, defining Key Performance Indicators to be judged at each phase, facilitating milestone meeting report to Executives (involving >80 members and >20 departments), and escalating concerns to Management• Problem follow up and coordination of countermeasure across the company departments (Purchasing, suppliers, R&D and factory). Key role: establish a monitoring method, steer discussions across departments and assign tasks to each responsible.[Development of new members and internal processes]• Teach functional competencies to perform the job• Mentor and coach 2 new members explaining the company values and behavioural training, suggesting on-the-job activities to develop the mentee skills and setting regular reviews to follow up their development and motivation• Creation of internal department standardized work process, aiming for employees to perform tasks independently.[Quality problem Task force]• Coordinate urgent countermeasure implementation across 6 EU models facing a severe quality issue impacting customers. • Successfully planned quick development and validation, involving 4 vehicle factories, purchasing, R&D, Quality department and 6 suppliers.

Brussels Area, Belgium

[Design change management]• Volume: 700 part design changes/month across 600 European suppliers• Kaizen internal department process performed by >15 employees (administrators and specialists) on a daily basis• Supplier response lead time improvement by 15%, analysing current supplier performance, estimating the probability of future design changes, and improving the highest risk supplier.• Coordination of simultaneous changes (several parts that need to change and arrive at the same time to vehicle factory), considering stock rundown, logistic lead times, ordering systems update, Regulation deadlines and best economical outcome for the company. [Company reflection: lessons learned on past problems]• Lead the study of cross-divisional problems faced in project phase, analysing its root cause through 5-WHY technique and establishing countermeasures within the company divisions

Valencia

• PPAP: tooling and measurement gage validation with repeatability & reproducibility (R&R) study, capability study through statistical process control, laboratory tests and control plan.• Mass production quality problem solving using 8D technique for customer concerns.

C/ San Lesmes 18 09004 Burgos, España

Drawing and 3D modelling using Catia V5 and AutoCAD.

Ingeniero Industrial, Mechanical Engineering

Erasmus Programme, Industrial Engineering

Jump Management Program, Business Administration And Management