Sergio Valle Email & Phone Number

Laguna Woods, California, United States

-Accountable to the overall operation of a 233 unit property, restaurant, salon, gym, baristo, and offices on an 8 acre property. Along with supervision of 6 direct reports. -Oversight and Coordination of CapEx Projects that range between $5,000 - $300,000 on Landscape, Unit Renovations, Boilers, Chillers, Pumps, HVAC, Appliance equipment, and Pools. -Work cross-functionally with Multiple Departments on work orders, projects, needs, and follow-ups -Evaluate the services of suppliers on quality of work, pricing, and relationships-Oversee the preparation of vacant units for market ready and ensure the standards of quality and turn around time of unit turns meets company standards -Lead the diagnoses and performance from my team and I as it relates to HVAC, Electrical, Plumbing, Appliance repairs/installation, Painting, and Carpentry -Conduct weekly and monthly preventative maintenance inspections on Fire Life Safety equipment / systems, Main Kitchen Appliances, Exhaust systems, Back-up Generator, Automatic Door Operations, Corridors, Pool upkeep, Laundry equipment, and Ground upkeep-Participate on walks from Licensing Agencies, Government Agencies, and Corporate-Communicate with all key stakeholders to minimize future concerns as it relates to safety and preservation of the property -Conduct hiring interviews and annual reviews

Cypress, California, United States

-Oversee a portfolio of 8 offices totaling approximately 200,000 sqft throughout Southern California -Project oversight of tenant improvements on Audio Visual Equipment, HAVC, and Paint -Supervised 4 decommissioned offices and the opening of 2 new offices -Responsible to provide support to maintenance and assist with coordinating subcontractors and vendors with building construction operations, tenant improvements, and related activities. Along with problem-solving, budget planning, and strong customers service-Conduct site visit inspections to report on the condition of the office, safety standards, and the needs of the on-site staff-Process and coordinate all electronic work order requests assigned to my locations to ensure that the correct act of action is taken to complete them-Report on building maintenance issues to property management and verify proper standards are applied throughout the suite and building -Arrange all deliveries, installations, and approve various invoices for work being conducted-Coordinate all internal office moves by overseeing the locations are cleaned, maintained, and employees are provided with the necessary resources in making a smooth transition

Irvine, California, United States

-Accountable for the overall satisfaction and support to the assigned properties (100 units, 132 units, and 172 units) at different points of my tenure. Also, maintaining a 96% tenant retention rate -Provided insight into the overall condition and capital repairs needed with a team of Property Managers that inspected properties within our portfolio-Responsible for the response to customer and staff needs, problem-solving, budget management prep/control, resources and administration-Evaluate the needs of the customers while communicating the corresponding benefits. Greet all customers and future customers consistently -Coordinate with staff on building maintenance, custodial, and grounds needs-Assign maintenance projects with vendors and track their progress -Handle all inspections and monitoring work orders, scheduling, purchase supplies and services following the P.O. policy and procedures -Verify invoices to the scope of work along with coding them with the correct GL -Compile data on all jobs, labor, and cost for approval and records -Conduct safety meetings and provide monthly reports -Effective working relationships with my team. Along with developing my maintenance team in being more effective in their role and preparing them for their next steps-Monitor all contracted services

Orange County, California, United States

-Accountable to the performance of a 44 unit property and maintained a tenant retention rate of 97%-Provide oversight and maintained a 100% compliant rate to Owner investor audits and Government inspections-Project Oversight to 6 circulating pump upgrades and water softening equipment installation -Assisted on 3 lease ups and opened a brand new development -Responsible for personnel, marketing, customer needs, problem-solving, assets, and fiscal operation-Process all incoming/outgoing forms and invoice-Inform and organize all property walks, inspections, maintenance, utility interruptions and follow-ups-Research and Obtain proposals of work needed on property from new or current contractors-Diagnose / Delegate work orders from notes, emails, reports, phone calls, and photos-Research and compile job updates, verify billing charges, delinquencies and monitor charges for upper management -Document all vital information on reports, purchases, and requests for record-keeping -Provide extensive support in reviewing and updating inventory on equipment, supplies and keys through reports

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 3.63

Certificate, Fire Prevention Officer, 4.00