Gereral Manager
Current- Managed the daily restaurant operations including supervising a team of eight employees, coordinate and applying personnel policies and procedures, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations.- Appraise staff performance and provide feedback to improve productivity. - Responded to customer complaints and took proper action to solve issues in a positive manner to ensure food quality and service.-… Show more - Managed the daily restaurant operations including supervising a team of eight employees, coordinate and applying personnel policies and procedures, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations.- Appraise staff performance and provide feedback to improve productivity. - Responded to customer complaints and took proper action to solve issues in a positive manner to ensure food quality and service.- Directing and supervising work of all front-of-house staff and monitor back-of-house staff. Show less