- Managed the daily restaurant operations including supervising a team of eight employees, coordinate and applying personnel policies and procedures, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations.- Appraise staff performance and provide feedback to improve productivity. - Responded to customer complaints and took proper action to solve issues in a positive manner to ensure food quality and service.-… Show more - Managed the daily restaurant operations including supervising a team of eight employees, coordinate and applying personnel policies and procedures, providing exceptional customer service, achieving sales and profit goals, and meeting all food quality and safety regulations.- Appraise staff performance and provide feedback to improve productivity. - Responded to customer complaints and took proper action to solve issues in a positive manner to ensure food quality and service.- Directing and supervising work of all front-of-house staff and monitor back-of-house staff. Show less

- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. - Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.- Support operational excellence by observing every store function, monitoring sales and inventory and manage sales tracking.

- Manages the day-to-day operations of the franchise to guarantee coordination, application, and execution of the tasks and procedures of the stores and staff. - Contribute and guarantee the proper functioning of the products to maintain the company's quality standards.- Ensure the availability of goods and services. - Complete the store's operational requirements by organizing and assigning staff.