Director Of Operations
CurrentSet an example as a leader with a management style that encourages participation and ownership by all, along with a continuous focus on execution, customer satisfaction, employee satisfaction and financial managementConduct all business with the highest of ethical and professional standards while assuring maintaining client bill rates and overseeing billbacksOversee all managed business and client relationshipsPerform daytime client visits and post inspectionsNegotiate client account renewalsSupport and execute Performance Management and Talent Management programs and initiatives for all assigned personnelContinually reinforce and encourage exemplary service delivery to all clients, and ensure that all direct and indirect reports do the same, to assure client satisfaction and retentionConduct all business with the highest of ethical and professional standards Maintain confidentiality of all information and dataKeep records and prepare accurate and timely feedback / reports as required