• Manage residential, commercial, and small business loans • Recruit top retail loan officer and train the consumer direct team; navigate growth and penetrated new markets• Introduce partners to long-term Title and Insurance associates, forming business partnerships• Identify future probability of mortgage rates declining; provide clients with lowest historic mortgage rates• Closed $14MM in personal production in 2020 and $18MM in 2021 from home sales during the pandemic

• Leveraged proprietary and intuitive technology to gain more market share and increase personal production• Trained on cutting-edge technology to understand the future of lending; originated closings• Studied markets to help clients navigate the uncertainty of the real estate market and diversifying their portfolios

• Negotiated commercial space and lease for new start-up branch for a small regional bank out of Miami• Outfitted the branch with all furnishings and technology needed to become fully operational; hired and trained staff• Implemented standard operating procedures, conducted weekly meetings, and created a positive and healthy culture• Involved in early-stage Pro Forma and monitoring of profit and loss on a monthly basis with division managers• Averaged $3MM in monthly production as a team and made a profit in the first quarter of business

• Managed team of 4 producing loan officers; provided sales and operational support to originators and processor• Collaborated with branch manager new to TX to support growth with low overhead, while becoming profitable • Addressed customer complaints and business partner escalations; resolved issues and managed expectations• Produced at a high level; recognized several times as top producer of the month; accelerated business growth• Averaged $1MM+ a month in personal production consistently; excelled at creating business relationships • Transitioned from a broker operation to banking platform; assisted other loan officers on the team adapt • Increased production through marketing efforts with landing pages, advertising, and community involvement• Led calculated risks to expand network and influence in the marketplace in a tough market cycle