Sergio D Albuquerque Maranhao Email & Phone Number

London, England, United Kingdom

Edinburgh, Scotland, United Kingdom

Working as a Programme and Delivery Manager, offering business consulting services in Data Management and Digital Transformation for a multinational telecom client ( US$ 2 Billion Revenue and 80 MM of mobile customers). Led a team of 33 people, attending 9 enterprise departments. Finding financial opportunities acting as the bond between pre-sales, sales.

Rio De Janeiro E Região, Brasil

• Leading a team of 7. Responsible for reviewing of all business processes for IT/Network, managing, analyzing and reporting to executives and directors on: key performance indicators, business risks, business.
• Responsible for the implementation of revenue assurance dashboard containing indicators, and alerts for operational and executive use, resulting on savings over US$ 5 MM per year.
• Led the standardization of the Revenue Assurance KPI´s together with the acting countries in South America, with the presence of more than 7 companies and 20 team works, reporting to the executive group in Mexico.
• Implemented a preventive quality assurance control of network traffic route, together with the Engineering, Network and IT team, in order to avoid undue costs of data traffic.

• Leading a team of 6. Participated in the beginning of Brazilian Market operation, controlling end-to-end portability process from sales to effective number activation, ensuring the quality requirements of ANATEL (.
• Implemented Key Process Indicators providing end-to-end control through all the process flow.
• Led the GTOP (Portability Operational Group) in ANATEL (Brazilian telecommunication regulatory agency), representing the company interests on improving operational indicators.
• Supported portability process implementation in other America Movil Group companies (NET and CLARO) sharing EMBRATEL good practices in revenue loss avoidance.

São Paulo

• Implemented KPI´s all over the revenue chain from Order to Collect.
• Perform regular reconciliation and analysis of revenue streams.
• Documents revenue flows across critical function and monitors the same.
• Recommend revenue prevention loss processes.

São Paulo

- Participou da fusão da ATL e BCP, formando um grande player da America Móvil, sob a marca CLARO.- Trabalhou na definição de implementação de controles da área de Garantia da Receita, identificando sinergia de controles das empresas do grupo.

Bacharel, Administração De Empresas

Mba - Gestão Estratégica E Econômica De Negócios, Administração E Negócios