Sergio Arzamendi Email & Phone Number

Mexico City, Mexico

Puebla, México

Invierte en Bienes Raíces en Estados Unidos.

¡Llevar el café de México al mundo! Tantito Café - México - Canadá - Estados Unidos - Chile

Mexico City

Mexico City Area, Mexico

Our team will be focused on understanding your needs and helping you achieve your financial goals. You will have access to your relationship manager in whatever way it's convenient for you (via chat, video call, email, or telephone).Almost anything you can do in the physical branch, you can now do remotely.

São Paulo, São Paulo, Brazil

Tested and coordinated the Select Digital Banking Unit.Responsible for the business management and expansion strategy for the middle andmass affluent segments through digital solutions, value proposition, customersegmentation, sales model implementation, training and a fully operating governancewith the “Digital Branch Managers” and Senior Regional Executives.

São Paulo, São Paulo, Brazil

Affluent segment | Santander SelectCoordinated Select global value proposition with more than 10 countries.Managed and coached a high performance team of senior analysts and coordinators.Established the strategy for the mass affluent segment across all channels, P&L,financial forecasting, objectives and incentives, as well as the governance within theDistrict Directors and Regional Managers.Used Credit Cards as an anchor for the segment strategy, from creating brandawareness and customer experiences (Platinum and Black), to understanding the P&Lof the product, boosting sales with rewards programs, defining commercialcampaigns and risk aligned portfolio management.Defined new branch distribution models in order to continue the segment expansionstrategy.

Rio De Janeiro, Rio De Janeiro, Brazil

Responsible for 111 personal bankers in 25 branches in Rio de Janeiro. Improved sales by 23% in the mass affluent segment, improved customer satisfaction to 92% and reduced churn by 5%, through leadership, training, mentoring, implementing sales campaigns, inspecting branches and developing commercial opportunities with big companies.

Mexico City Area, Mexico

Coordinated the development and implementation of a set of commercial and CRM tools to help the whole team of Private Bankers achieve their goals through commercial training and usability reports to the Local and Global Private Banking Division. Managed the Intranet and public website, as well as the communication strategy across all channels.Accepted into an international executive development program FUDIs (Futuros Directivos)

Mexico City Area, Mexico

Guided affluent customer base to reaching their financial goals through wealth management services and asset diversification strategies.

Industrial Engineering, Engineering

Diploma In Banking & Finance, Banking

Exchange Program